Senior Microsoft Dynamics 365 Configurator

About the role

Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe. Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance. We are seeking a skilled Microsoft Dynamics 365 Developer (official title: AVP, MS Dynamics) to drive development, configuration, and technical strategy across our Dynamics 365 and Power Platform ecosystem. In this role, you will partner with solution architects, stakeholders, and cross-functional teams to design and deliver scalable solutions that align with our product roadmap while minimizing technical debt. You will lead technical workshops, assess business and technology needs, and translate them into well-architected configurations, customizations, and integrations. This is a highly collaborative role that requires both strong technical acumen and the ability to communicate effectively across all levels of the organization.

Responsibilities

• Take ownership of development and configuration activities and technical leadership within Microsoft Dynamics 365 landscape including CRM, Power Pages, Power Automate, Power Apps
• Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable configurations, customizations, implementations, reducing technical debt
• Assess existing business and technology imperatives, goals, and challenges
• Work with solution architects to design and develop integrations with Dynamics 365 CRM and lead activities for development of Dynamics 365 CRM, Power Pages, Power Automate flows, and Power Apps
• Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements for all development activities
• Lead technical requirements workshops with business and technology partners to design and develop architecture solutions

Requirements

• Minimum of 5+ years of experience in development and configuration of Microsoft Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, MS Teams, and SharePoint, and preferably certified Microsoft Dynamics 365 CRM + Power Pages + Power Automate + Power Apps Expert
• Strong technical and communication skills, both written and oral
• Good problem solving and analytical skills, detail-oriented with sound organizational and planning skills
• Should be able to think independently and be solution driven
• Able to collaboratively work with business units at all levels and to clearly communicate technical information to non-technical audiences
• Results-oriented and deadline-driven, and adaptable to changing priorities
• Experience in MS CRM 3rd party integrations using middleware tools, APIs REST ODATA WebAPI SSIS packages - DocuSign, WorkDay, etc.
• Hands-on experience in Net JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit, SSRS
• Well-versed with different versions of a .NET framework, WPF, C# programming, Dynamics CRM SDK, Mobile Express, SQL Server
• Experience in using Azure for integration of Power Apps and Power Automate for upstream / downstream systems integrations
• Hands-on experience in customizations, including plug-ins, custom workflows, reports & dashboards, and integrations
• Experience on portal Implementations, other connected systems and banking domain knowledge would be an added advantage
• Knowledge of reporting architecture and Power BI would be an added advantage
• Preferred skills such as Visio and Excel, and basic SQL knowledge are a plus
• Relevant certifications (e.g., CRM software certifications) are a plus
• Degree in IT / Computer Science / related discipline
• #LI-KR1 #LI-Hybrid #LI-Onsite
• Salary Range: $150,000.00 - $180,000.00

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