Social Media Response Management Executive

Benefits

Additional Information

- Actively manage client's social media pages including responding to fans, moderating pages and pro-actively engaging with users. - Actively work on enhancing client's public image through its social media platforms. - Act as a focal point to ensure communication between the client and their customers are managed efficiently. - Perform other activities based on clients' needs and requirements, like listening, monitoring or proactive engagement. - Make sure the KPIs agreed with the client are achieved. - Serve as a subject matter expert on the use of social media platforms. - Responsible for achieving high quality results with only general supervision. - Effectively communicate the company's mission. - Perform other job-related duties as assigned by direct manager - Bachelor's degree in mass communication, public relation, journalism or any relevant field. - 1-2 years' experience in similar post. - Fluent in English and Arabic (reading, writing, and speaking); - Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)

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