IT Service Desk Associate (Level 1)

About the role

First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Use knowledge base in daily business Frequently communicates with team management about new solutions and open points Support the ITSD Global Team in developing new ways of working Fresh Graduates are welcome to apply Fluent in Business English Strong attention to details General IT Knowledge with focus on workplace IT Ability of cross-functional thinking and quick problem solving skills Customer service and solutions-oriented person, conveying genuine willingness to help High degree of self-motivation and learning potential Ability to work under pressure, shifting schedule and working onsite Can start asap Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

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Company Intel

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