Senior Executive, Communications and Public Engagement

Responsibilities

• a) Corporate Communications & Public Engagement
• Develop and manage public-facing communications aligned with the organisation's mission, values, and strategic direction
• Draft, edit, and review organisational write-ups, articles, speeches, reports, and stakeholder communications
• Support communications related to programmes, events, partnerships, fundraising, and community engagement initiatives
• Ensure communications are accurate, professional, and aligned with organisational policies and public accountability expectations
• Support media-related matters and coordinate responses or publicity materials where required
• b) Website & Digital Platforms
• Manage and update the organisation's website, ensuring information remains accurate, current, and user-friendly
• Work with vendors or relevant stakeholders on website improvements, maintenance, and digital projects
• Monitor website and digital engagement performance and recommend improvements where appropriate
• Support the organisation in leveraging digital tools and platforms to strengthen outreach and engagement efforts
• c) Social Media & Content Development
• Plan and manage content across the organisation's social media platforms
• Develop meaningful and engaging content including stories, visuals, campaign materials, and programme highlights
• Ensure responsible and sensitive representation of beneficiaries, volunteers, and community partners
• Coordinate photography, videography, and design requirements for communications materials and campaigns
• d) Publications & Branding
• Support the development of annual reports, newsletters, publications, presentation materials, and publicity collateral
• Ensure consistency in organisational branding, messaging, and visual identity across platforms
• Work closely with programme teams to gather stories, programme updates, and impact narratives
• e) Stakeholder & Internal Collaboration
• Work closely with internal teams to understand programmes and translate operational information into public-facing communications
• Liaise with external stakeholders including partners, vendors, designers, printers, and media contacts where necessary
• Support internal communications and staff engagement initiatives where required
• f) Other Responsibilities
• Support organisational events and outreach activities when required
• Undertake other duties assigned by the General Manager in support of organisational communications and engagement goals

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