Burundi Inventory and Warehouse Operations Specialist

About the role

Seeking a strategic logistics leader to design and scale inventory systems. Drive operational excellence and risk mitigation to increase impact per farmer and support nationwide growth through efficient warehouse operations.

Responsibilities

• Inventory Management & Controls
• Oversee inventory storage, handling, and control processes across all warehouses nationwide.
• Ensure warehouses are adequately equipped, resourced, and compliant with OAF operational and safety standards.
• Enforce and monitor 5S compliance across all warehouses, using 5S scores as a core performance metric.
• Monitor inventory quality and lead corrective actions to maintain product standards.
• Own inventory data accuracy by ensuring timely and accurate monthly reconciliations across all sites.
• Lead root cause analysis (RCA) for discrepancies, losses, and process failures.
• Ensure corrective actions from RCA are implemented within one month to prevent recurring issues.
• Product Life Cycle & After-Sales Support
• Oversee the collection, testing, and resolution of faulty units across all storage facilities within defined SLAs.
• Design and implement warranty and after-sales processes that improve farmer and customer experience while limiting supply chain complexity, in line with OAF standards.
• Maintain accurate and complete records of warranty claims and resolutions.
• Lead reconditioning initiatives for damaged or returned products (e.g., fertilizer), including management of external partnerships.
• Oversee disposal and destruction of unusable inventory in collaboration with GSC and GR
• Technical Leadership, Coaching & Capacity Building:
• Serve as the senior technical on inventory management, warehouse controls, and reconciliation processes.
• Provide technical leadership and coaching to Warehouse Managers, Senior Coordinators, and Specialists to strengthen execution quality.
• Design and continuously improve performance management frameworks, SOPs, and tools for warehouse operations.
• Lead complex problem-solving initiatives and support teams in resolving high-risk or cross-warehouse issues.
• Guide workforce planning and org design for warehouse and inventory functions in line with program growth.
• Manage the data team and Warehouses Senior Coordinators (JL5-JL7) and indirect report (JL3 to JL4)
• Reporting, Monitoring & Cross-Functional Collaboration
• Implement and maintain systems to track warehouse and logistics performance metrics.
• Produce regular management reports highlighting performance, risks, and improvement areas.
• Partner closely with Finance, Internal Audit, GSC , and TECH teams to improve data accuracy, controls, and adherence to standards.
• Ensure timely follow-up on audit findings and inventory-related risk mitigation actions.
• Career Growth and Development

Requirements

• Across all roles, these are the general qualifications we look for . For this role specifically, you will have:
• Strong knowledge of inventory management systems and tools (e.g.,SAP , WMS and relevant data anaysis tools).
• Ability to perform root cause analysis and implement corrective actions.
• Proficiency in reconciliation processes and reporting
• Strong leadership and people management abilities, with experience in supervising diverse teams.
• Exceptional organizational and problem-solving skills.
• Effective communication and interpersonal skills to work with stakeholders across all levels.
• Preferred Start Date
• As soon as possible
• Job Location
• Burundi

Additional Information

About One Acre Fund Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post. Our Burundi program, founded in 2011, operates under the local brand Tubura. 1662 staff serve close to 400,000 hard-working farmers. Our Burundi headquarters in Muramvya is supported by two regional offices in Gitega and Ngozi, and a small support office in Bujumbura. One Acre Fund works in the center and north of Burundi, in the provinces of Muramvya, Gitega, Ngozi, Kayanza, and Mwaro.

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