Senior Operations Business Partner

Responsibilities

• Strategy Execution: Translate organizational goals into actionable operational strategies; lead and manage high-impact projects to ensure timely and effective execution.
• Breaking down broad strategies into actionable workplans with clear steps and responsibilities.
• Monitoring progress and making adjustments to accommodate shifting priorities or unforeseen challenges.
• Ensuring adherence to quality standards and organizational objectives during execution.
• This responsibility ensures that strategic goals are not only conceptualized but also realized with measurable results.
• Project Management: Oversee multiple, concurrent strategic initiatives from planning through implementation; coordinate with internal teams and external partners to meet project milestones.
• Developing comprehensive project plans that outline objectives , milestones, timelines, and resource needs.
• Collaborating with stakeholders to ensure alignment on project goals and deliverables.
• Identifying potential risks and implementing strategies to mitigate them.
• Effective project management ensures that initiatives remain on course, are completed within deadlines, and achieve their intended impact.
• Clinical Program Development and Implementation:
• Partner with clinical leadership to design, implement and operationalize clinical programs and models of care that align with organization goals and regulatory requirements.
• Operational Optimization:
• Identify inefficiencies and implement process improvements to enhance productivity, quality, and cost-effectiveness across functional areas.
• Data-Driven Decision Making:
• Analyze operational data and KPIs to inform recommendations; deliver insights and progress updates to senior leadership.
• Resource Stewardship:
• Coordinate allocation of people, budgets, and tools to support operational objectives , ensuring optimal use of resources.
• Change Leadership:
• Guide and support teams through operational change initiatives, ensuring alignment and adoption across departments.
• Cross-Functional Collaboration:
• Foster strong partnerships across departments and with external stakeholders to drive results and remove execution barriers.
• Risk Mitigation:
• Proactively identify and address operational risks, implementing solutions to safeguard continuity and performance.
• Executive and Market Support:
• Provide direct operational and strategic support to the Market President West and/or clinical leadership, helping to align regional priorities, advance key initiatives, and ensure seamless execution of cross-functional efforts.
• Performs all other duties as assigned.
• This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MT, NC, NJ, OH, OR, PA, RI, SC, TN, TX, UT, VA, WA

Requirements

• Bachelor's degree in Business Administration , Healthcare Administration, Project Management, or a related field (required)
• 3-5 years of experience in project coordination, operations support, or process improvement roles, preferably in a healthcare or behavioral health sett

Benefits

Additional Information

We're not just behavioral health people-we're crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Connections Health Solutions? Share your experience