IT Operations Specialist for Tarsier Studios
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About the role
Tarsier Studios is looking for an IT Operations Specialist to join our team in Malmö. In this role, you will take ownership of our local IT environment, ensuring that everything from developer tooling to office IT runs smoothly and efficiently. You will work closely with developers, external partners, and our parent company (THQ), supporting a hybrid setup where some infrastructure is managed externally while you own the on-site experience. This is a hands-on, broad role where no two days are the same, combining user support, infrastructure, and continuous improvement. Your focus will be on creating a stable, fast, and user-friendly IT environment that enables our teams to do their best work.
Responsibilities
- Provide hands-on support and troubleshooting for employee PCs, equipment, and office IT
- Set up, maintain, and monitor core systems supporting development and daily operations
- Ensure performance and stability of critical systems such as Perforce and build infrastructure
- Manage and support the office IT environment, including meeting rooms and shared spaces
- Set up and configure hardware and software for new and existing employees
- Handle onboarding and offboarding, including account provisioning and access management
- Maintain and support server infrastructure (Windows Server, virtualization environments)
- Work with license management and vendor relationships that are not handled centrally
- Collaborate with external partners and group IT (THQ) on infrastructure and shared services
- Drive improvements, automation, and standardization to reduce reactive work
- Monitor systems, troubleshoot issues, and ensure a secure and reliable IT environment
Requirements
- We are looking for someone who enjoys working broadly and close to users, and who takes pride in creating a well-functioning IT environment.
- You have:
- A background in IT operations within a Windows-based environment
- Experience working in software development environments and familiarity with version control systems such as Perforce (or similar)
- An interest in gaming or game development, or experience from the gaming industry
- Solid knowledge of Windows, Active Directory, and PC environments
- Hands-on familiarity with server environments (e.g. Windows Server, virtualization/hypervisors such as VMware ESXi or equivalent)
- Experience working with network architecture (e.g. VLANs, IPSec, VPN)
- Experience with backup solutions, such as Veeam Backup & Replication, including configuration and job monitoring
- Experience maintaining antivirus and other security software
- Familiarity with imaging and deployment tools (e.g. MDT or equivalent)
- Knowledge of scripting and automation, preferably PowerShell
- Experience managing accounts and access rights
- You are:
- Service-minded and enjoy helping others
- Proactive and comfortable improving how things are done
- Flexible and able to handle a wide variety of tasks
- Structured and able to take ownership in a standalone role
- Comfortable collaborating with both local users and external stakeholders
- Applicants must hold a Swedish or EU/EEA citizenship or valid work permit for Sweden as we are unfortunately unable to support relocation from outside the EU at the moment.
- This position is onsite at the office in Malmö, and will start with a probationary period.
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