Senior CS Lab Executive
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About the role
- Organize the resource of team to perform daily operation relevant to inquiries, samples receipt/ dispatch, test reports, debt collection, etc . - Coordinate with Sales to approach clients (targeting Chinese clients) for generating revenue/ profit - - Support line supervisor for handling both internal and external complaints relating CS issues and support to reply to clients on time for complaints relating operation - Propose and review training needs and implement training as plan of team - Working with lab supervisors for ensuring all job complete ontime to client - Review all test report before sending them to client - Undertake any other duties relevant to CS/report of Lab when deemed as appropriate by Line Supervisor (or higher level) - University graduation with related background - At least 3 years experience working in CS of laboratory testing field - Good typing and computer skills - Good communication skill in both Vietnamese and English - Communication - Problem Solving - Development - Research
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Company Intel
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