Operations Manager

Benefits

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Operations Manager Location: Warner Robins Air Force Base, Georgia Type: Exempt Work Schedule: Full-Time Compensation: $100,920 - $112,130 Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Medical, Dental, Vision, Life & Short-Term Disability Insurance Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees. Tessera is seeking a Site Manager to join the team in Warner Robins, Georgia. The Tessera Robins AFB Operations Manager leads a diverse workforce of technicians and professionals engaged in a variety of Vehicle Maintenance activities, Supply Part purchasing and tracking and logistical support activities that directly support the Robins AFB mission. This role serves as the sole on-site leader and primary point of contact for all Government representatives, including on-site Contracting Officer's Representative. The Robins AFB Operations Manager is principally focused on delivering outstanding results through a quality, integrated, and responsive team. Building this quality team requires proactive recruitment, effective onboarding and job training, workforce development, and creating a positive employee-focused culture that takes pride in its work and supports the customer mission. This workplace also has a world-class safety and quality culture. The Robins AFB Operations Manager is responsible for the successful performance of the mission, customer satisfaction, financial performance, and the welfare of the employees while continually improving the efficiency of the operations. The success of this position will draw from Tessera's leadership competencies: Mission and Values: Safety Leadership; Operations Excellence; Customer Service; and Servant Leadership. Typical duties include but are not limited to: Leads the site team, including subcontractors, to deliver outstanding customer results both functionally and contractually. Conduct overall management coordination and be the central point of contact (POC) with the customer for performance of all work under the contract. Leads customer engagement and communications. Leverage full team including frontline supervisors, shop leads, QC, subcontractors and site leadership to maintain performance excellence and solve tough problems as a team in partnership with the customer. Continuously pulses customer stakeholders for improvement input and understands customer's needs, culture and mission. Fully supports Tessera's mission of Providing Opportunities for People with Disabilities. Actively partners with Tessera's recruiters, vocational specialists, HR Partners, and Workforce Development teams to attract, retain, and develop a diverse employee workforce. Drives a world-class safety management system and safety culture through leadership engagement, safety risk management, safety assurance and safety training and promotion. Model positive safety leadership behaviors. Strong employee relations skills including servant leadership. building morale, communication, providing feedback, and conflict resolution. Collaborates closely with human resources and vocational staff. Competent in the timely and effective use of employee relations tools and processes - owns these processes with support from HR (not the other way around). Manage by walking around. Mentors, motivates and inspires the leadership team, functional teams, and employees to operate with a "can do, will do" attitude. - Improves technician and support staff knowledge, skills and abilities through targeted recruiting, formal and on-the job training, coaching, and performance feedback along all aspects of the employee life cycle. Support staff in utilizing. Tessera's tuition assistance program for skills training and certification programs. Possesses strategic vision for the site, the contract and meeting the future needs of the customer. Able to convert this strategy into action through disciplined planning and project management. Focused on continual process improvemen

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