Registrar & Administrative Assistant

About the role

Do you want to make a difference in the lives of Canadians living with vision loss? Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently. Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We work collaboratively with ophthalmologists, optometrists, and other health care professionals, offering essential care on a referral basis in homes, workplaces, and communities across the country. We value our employees as our greatest asset - and we're committed to supporting their well-being, professional growth, and work-life balance. Learn more about VLRC at visionlossrehab.ca or call 1-844-887-8572. Position Title: Registrar & Administrative Assistant Location : Winnipeg, MB Term : Full-time, Permanent (Existing vacancy) Reports To: Manager, Healthcare Operations Salary : $21.50/hour Posting Date: June 24, 2026 Closing Date: July 2, 2026 I. Scope and Summary of Primary Responsibilities In covering a broad range of duties, the emphasis of this position is to utilize the electronic medical record application to register clients, gather and record client information, and to assign client records to appropriate staff, ensuring the electronic medical record workflow processes are adhered to. This position provides functional expertise within the comprehensive provision of vision rehabilitation services, using the electronic medical record application. This position also provides operational support within the region. II. Essential Functions This position entails, but is not limited to the following general responsibilities: - Within a distinct geographic area, completes and updates the Registration and Eye Information pages within the electronic medical record - Assigns, through the electronic medical record, the required Services and Interventions and schedules appointments (Skedulo) - Understands and able to provide information about VLRC services and resources - Flags urgent/critical situations to Supervisor or other designated staff - Ensures all client information is accurately entered into the electronic medical record in a timely manner - Scans documents into the electronic medical record, using naming convention standards - Updates client status in the electronic medical record - Manages workload and electronic medical record caseload in effective and efficient manner - Maintains paper files in accordance with current policies and procedures - Provides administrative and operational support to the manager/executive director and other team members as required Relationships - Works both independently and collaboratively with the team and other departments Problem Solving - Utilizes established business rules, service standards and practices, and ensures policies and procedures are followed in a timely fashion - Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes - Participates in a supportive team environment to meet the operational and team objectives Decision Autonomy - Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks. - Consults with supervisor on issues that are more complex or may require upper-level approval - Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level - Committed to maintaining privacy and confidentiality Leadership - Manages interaction and information for potential and active clients who request service III. Qualifications Knowledge and Skill Requirements - Proficient level of knowledge in the electronic medical record application, including the management of caseloads - Demonstrated strong organizational and time management skills - Sensitivity to the needs of persons with vision loss - Ability to effectively communicate verbally and in writing - Detail-oriented, with ability to enter data accurately - Proficient in the use of Microsoft Office software and database management and willingness to learn new software applications - Knowledge of eye conditions and blindness prevention would be an asset - Knowledge of the psychosocial impact of vision loss would be an asset Experience and Education - 3 years working experience within an administrative function. - Proficient typing and keyboarding skills Work Environment - Ability to work flexible hours. - Ability to lift items up to 50 lbs. - Ability to travel within the region (acceptable driver's abstract will be required). At VLRC, your work has real impact. Join a team that empowers Canadians with vision loss to live independently, and where your growth, well-being, and contributions matter. We offer: Comprehensive benefits for health, vision, dental, corporate discounts employ

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