Applications Manager

Responsibilities

• Application Configuration & Support
• Configure, administer, and support a portfolio of SaaS and business applications
• Perform day‑to‑day application management activities including:
• User access and role configuration
• Workflow, rule, and form configuration
• Reporting and data extracts
• Troubleshooting application issues and errors
• Implement and manage system change process, inclding application governance design and execution
• Act as point of escalation for complex incidents and defects
• Coordinate fixes, patches, and upgrades with vendors and internal teams
• Application Implementation
• Lead and perform technical aspects of new business and SaaS applications
• Work with business stakeholders to define requirements, configuration needs, and success criteria
• Develop hands-on application knowledge regarding configuration, including workflows, roles, integrations, and security settings
• Build and manage project plans and coordinate implementation activities with vendors, internal IT teams, and external partners
• Assist data migration, testing, release planning, and cutover activities
• Ensure new applications are implemented in line with security, compliance, and architectural standards
• Take ownership of post‑implementation business change management, ensuring a smooth transition into ongoing support and continuous improvement
• Service Ownership & Operational Management
• Own application availability, performance, and support processes
• Manage incidents, problems, and changes in line with IT service management processes
• Maintain application documentation, support procedures, and training / test scripts
• Monitor application health, usage, and service metrics
• Stakeholder Engagement
• Work closely with business users to understand requirements and pain points
• Translate operational needs into configuration changes or enhancement requests
• Provide clear communication on incidents, changes, releases, and improvements
• Vendor Management
• Support relationships with application vendors and support partners
• Raise and track vendor support tickets through to resolution
• Oversee licensing, renewals, and identify opportunities to optimise usage and cost
• Security, Access & Compliance
• Work closely with infrastructure and security teams to ensure applications are configured in line with security and data protection standards
• Manage role‑based access controls and approval workflows
• Support audits and compliance activities related to applications
• Continuous Improvement & Change
• Identify opportuniti

Additional Information

Country: United Kingdom Req ID: 524049 Job Type : Full Time Workplace Type : Hybrid Seniority Level : Associate At Leviat, you can build a future with a lasting legacy Help us make great architecture possible. Responsibly and sustainably. For everyone, and with everyone. Because we're one rich, vibrant global network of insight and expertise with c.3,000 people at c.60 locations globally, we are a global leader in connecting, fixing, lifting and anchoring technology for the construction industry Own where your ambition can take you. You're free to explore and to specialise, so make the most of the opportunity. Whatever you want to do, you'll have the full support of a global business. Learn more about our our business and range of trusted product brands here ( www.leviat.com ). CRH is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, CRH has market leadership positions in both North America and in Europe. Without you noticing our products, we are everywhere you live, work, and relax. Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre . Learn more about us through the following Link . Applications Manager Location Hybrid / Sheffield, South Yorkshire We're looking for an Application's Manager who is passionate about creating reliable, user-focused technology that supports people across our global business. In this role, you'll play a key part in shaping how our applications work, feel, and evolve. You'll balance hands-on configuration with collaboration, helping teams get the most from the tools they rely on every day . An operational role, responsible for managing, configuring, and supporting a portfolio of business and SaaS applications that support Leviat corporate business functions globally. It combines technical application expertise with service ownership and stakeholder engagement, ensuring applications are secure, reliable, cost effective, and continuously improved to meet evolving business needs. Suited to someone who is passionate and enjoys being involved in the detail, while also taking ownership of service quality, vendors, and application roadmaps.

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