Account Servicing Manager

About the role

Viddsee is a next-gen studio and storytelling platform shaping culture through original IP. With over 3 billion views across Southeast Asia, we bring content creation, distribution, and technology to deliver stories that resonate deeply at scale. Why Join Us: You'll be part of a growing regional team that tells meaningful stories for brands and communities across Asia. If you're entrepreneurial, data-driven, and passionate about digital storytelling, this is your opportunity to make an impact. You will report directly to the Business Director and work closely with different internal teams within Viddsee to support the development of contents and campaign deliverables. Essential Duties and Responsibilities: Be a representative of our vision, mission and culture. Oversee the marketing and advertising business, constantly identifying opportunities to cross-sell or up-sell to existing clients. Understand client's business objectives, challenges, and needs to deliver relevant solutions. Actively pitch and drive new business pipelines to meet quarterly or yearly revenue goals. Work closely with the Creative, Marketing and Production teams in managing campaign timelines and deliverables Understand requirements for each advertising/ production request from clients. Establish and maintain good rapport with stake-holders Eg from creative, production to marketing to fulfill all campaign needs and requirements. Be in charge of all duties/follow up for all project related requests till final deliverables. Reporting of end campaign deliverable results to clients. Run reviews with teams after campaigns to gather learnings and offer ways of improvement. Able to handle pressure and tight production timelines, Collaborative, proactive, ethical, flexible and multi-tasker/ team-player. Experience and Attributes: Relevant 4-5 years of project handling and client management experience. Proven ability to organically grow accounts by creating great relationships, understanding customer needs and banding resources for success Strong negotiation, influencing skills and an ability to persuade at all levels of an agency or client An entrepreneurial spirit and innovative mindset to leverage all the amazing possibilities at Viddsee Ability to think on your feet and ideate on the spot as opportunities develop fast A team player that will enjoy working with other highly talented people who are on a mission to build this business Well-versed and comfortable using AI tools to speed up workflows and processes. Great understanding of Social Media Platforms. Office location: Office address: 71 Ayer Rajah Crescent, #06-21, Singapore 139951 Weekly working arrangement: Hybrid (3 days in-office, 2 days work from home)

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