Service Supervisor

External

Dhpace · Milwaukee, WI

Full-timeOn-siteToday

ComplianceExcelLeadership

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Benefits

Comprehensive medical, dental, and vision coverage - available your first full monthGenerous paid time off plus paid holidays and floating holidaysCompany-paid life insurance, short-term disability, and long-term disability401(k) with employer matchHealth Savings Account (HSA) and Flexible Spending Account (FSA) optionsVoluntary benefits including supplemental life and critical illness coverageEmployee discounts for you and your immediate familyCompetitive compensation with annual performance reviewsSuccessful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesHealth insuranceDental insuranceVision insurance401(k)Flexible schedule

Additional Information

Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business. DH Pace Company, Inc has an exciting opportunity to join our team as a Service Supervisor in our Milwaukee, WI office. This dynamic role involves effectively coordinating our talented field employees to deliver exceptional service that exceeds our customers' expectations. If you thrive in a fast-paced environment, excel at building relationships with both external and internal customers, and have a forward-thinking mindset, we want to hear from you. Apply now and be part of something great! Job Responsibilities: Lead and inspire technicians by establishing and enforcing outstanding customer service standards and expectations. Provide effective leadership and development opportunities for staff, ensuring they are equipped for future advancement through clear communication, coaching, training, and development. Optimize workforce management to minimize negative labor variances and enhance productivity. Determine staffing needs while ensuring compliance with company hiring practices, counseling/discipline, and termination policies. Guarantee accurate work orders and picking lists for the warehouse, managing WIP inventory and returns from job sites to minimize inventory investment. Embrace other responsibilities as assigned, contributing to the overall success of the team! Job Qualifications: Demonstrated ability to drive process improvements and enhance operational efficiency. Exceptional communication and organizational skills, along with a solid mechanical and mathematical aptitude. Proven ability to effectively communicate with customers and represent the company with professionalism and integrity. A minimum of 1-3 years of management or leadership experience is preferred. A valid driver's license is a must! #LI-LK1 #PaceID1

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