Head of Product, Scale & Enablement
External
Prezzee · Sydney, AustraliaPrepare for this interview
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About the role
We're looking for a Head of Product - Scale & Enablement to lead the Scale & Enablement value stream. In this senior global leadership role, you will own the strategy, roadmap, and delivery of the platforms and capabilities that ensure Prezzee can scale safely, reliably, and efficiently. Your work will strengthen the core systems that underpin growth - improving checkout and payments performance, optimising approval rates and cost of payments, strengthening fraud and risk controls, and building scalable ordering, SKU, and inventory capabilities. Working closely with Product, Engineering, Data, Risk, Operations, and Finance, you will ensure our platform remains resilient, efficient, and ready to support global expansion. This role can be based in our Sydney or Melbourne office Why This Role Matters This role sits at the heart of Prezzee's ability to scale globally. As we expand across markets, partners, and payment methods, strong platform foundations are essential to sustain growth. The Head of Product - Scale & Enablement leads the platforms and operational capabilities that power this scale. By strengthening payments, platform reliability, and operational foundations, you will enable growth teams to move faster, improve customer experiences, and support millions more gifting moments worldwide. What You'll Be Accountable For Setting the long-term vision, strategy, and OKRs for the Scale & Enablement value stream Owning a multi-quarter roadmap, prioritising initiatives using data, insights, and ROI Driving improvements in checkout conversion, payment approval rates, and platform reliability Reducing operational costs and inefficiencies as volume scales Delivering stable, scalable platforms that enable growth teams to execute effectively Leading go-to-market planning, launch readiness, and early-life performance tracking Serving as the single point of accountability for risks, dependencies, and delivery outcomes Influencing and aligning multiple squads and cross-functional teams to ensure strategic and operational priorities are executed
Requirements
- 10+ years of senior product leadership in tech-driven organisations, ideally with experience scaling operational platforms, systems, or foundational capabilities.
- Proven ability to influence and align cross-functional teams (Product, Engineering, Operations, Finance, Risk, etc.) to deliver complex, mission-critical initiatives.
- Deep experience with operationally critical systems, including payments, checkout flows, ordering, inventory, and SKU management.
- Strong commercial and analytical skills, including business casing, ROI assessment, cost optimisation, and operational performance metrics.
- Demonstrated success in risk, compliance, and fraud prevention, balancing security and business growth.
- Experience using data, operational metrics, and customer insight to prioritise initiatives, improve performance, and drive measurable outcomes.
- Decisive, outcome-driven leadership capable of providing strategic direction while removing barriers and enabling teams to deliver.
- Exceptional stakeholder management and executive-level communication, working across global, distributed teams.
- Comfortable operating in ambiguous, high-growth, fast-moving environments, balancing strategic vision with hands-on operational delivery.
- Why Join Prezzee?
- You'll play a key role in shaping the future of digital gifting at a global scale - working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
- At Prezzee, we don't just work - we innovate, collaborate, and shape the future of digital giving. As part of our dynamic team, you'll contribute to a global company's growth while enjoying a flexible, supportive, and inclusive work environment.
Benefits
Additional Information
Prezzee is a global leader in digital gifting and payments. We've sold over 150 million gift cards, partnered with 1,500+ brands, and served 8 million+ customers worldwide. Our mission is to change lives through the power of giving - connecting people and creating moments that truly matter, powered by borderless payment technology and innovative digital solutions.
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