Customer Service Representative - 2nd Shift - $1000 Hiring Bonus
External
Roguefitness · Columbus, OHPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns, and requests about products and services. The 2nd shift position works full time from 2PM-10PM, Monday-Friday. An example schedule for 2nd shift is below: Monday - 2PM-10PM Tuesday - 2PM-10PM Wednesday - 2PM-10PM Thursday - 2PM-10PM Friday - 2PM-10PM Saturday - OFF Sunday - OFF Starting pay $23/hr. Additional 10% premium for 2nd Shift. Benefits include pay-on-demand via Rain, semi-annual bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more. The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not available.
Responsibilities
- Process orders, forms, applications and requests
- Deal directly with customers either by telephone, electronically, or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Manage customers' accounts
- Record details of actions taken
- Communicate and coordinate with internal departments
- Follow up on customer interactions
Requirements
- High school diploma or GED required
- Knowledge of customer service principles and practices
- Knowledge of relevant computer applications
- Ability to type
- Communication skills - verbal and written
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Rogue Fitness is a Drug Free Workplace. A 10-panel drug screen (including marijuana) and pre-employment background check are required.
Benefits
Additional Information
Job Description: Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by June 30, 2026 . Depending on the position and meeting eligibility requirements, the bonus is paid after 90 days of employment.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at roguefitness? Share your experience