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Regional Key Account Manager

External
SCHENKER (ASIA PACIFIC) PTE LTD logoSchenker (asia Pacific) · Changi South Avenue 1, Singapore
S$96K–S$180K/yrFull-timeUnknownToday
CRMForecastingLeadershipNegotiation
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Responsibilities

  • Strategic Growth & Account Leadership
  • Execute and localize global account strategies into clear, actionable regional growth plans
  • Identify, pursue, and convert high-value commercial opportunities across divisions and geographies
  • Expand share of wallet through cross-selling and innovative logistics solutions
  • Lead retention strategies and secure long-term contract renewals
  • Commercial Performance & Results Delivery
  • Own your pipeline: forecast, track, and exceed revenue and profitability targets
  • Drive pricing strategies, negotiations, and business case development with confidence
  • Continuously identify ways to improve commercial outcomes and customer value
  • Executive-Level Relationship Management
  • Build and maintain trusted partnerships with senior decision-makers
  • Act as the primary escalation point , ensuring fast, effective resolution
  • Lead impactful business reviews with a clear focus on performance, insights, and next steps
  • Industry Expertise & Strategic Insight
  • Bring a strong understanding of technology supply chains -speed-to-market, resilience, inventory optimization
  • Translate market trends into competitive advantages for your customers and DSV
  • Cross-Functional Leadership
  • Align global, regional, and local stakeholders across Air, Sea, Road, and Contract Logistics
  • Drive execution by orchestrating internal teams with clarity and urgency
  • Ensure consistent delivery of DSV's service excellence across all touchpoints
  • Commercial Discipline & Excellence
  • Maintain a clean, accurate pipeline and customer intelligence using CRM tools
  • Use data and insights to drive better decisions, forecasting, and strategy
  • Uphold best practices in account governance and commercial processes

Requirements

  • You are not just a relationship manager-you are a growth driver and business owner :
  • Highly driven and results-oriented with a strong sense of ownership
  • Proven track record in key account management, business development, or strategic sales
  • Skilled at managing complex, multi-stakeholder environments
  • Commercially sharp with strong negotiation and influencing skills
  • Comfortable operating in matrix organizations and leading without authority
  • Data-informed and confident using CRM and performance tools
  • Thrive under pressure and consistently deliver above-target performance
  • What You Bring
  • Bachelor's degree or equivalent professional foundation
  • Experience in logistics, supply chain, technology, or related industries
  • Strong understanding of enterprise customer dynamics
  • Fluency in English (additional languages are an advantage)

Additional Information

As an RKAM, you will act as the regional commercial owner for key Technology accounts , translating global strategies into tangible business growth. You'll operate at the intersection of strategy, sales, and supply chain excellence , partnering with senior stakeholders both internally and externally. This is a high-impact role with clear accountability: - Drive revenue - Deepen customer relationships - Expand market share - Deliver measurable results


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