Director, Operations & Implementation

About the role

Exiger transforms supply chains into a strategic advantage-advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger , delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience . Trusted by 550+ global customers-including Fortune 500 companies and U.S. government agencies-Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government. Director, Operations & Implementation Location: Huntsville, AL Work Environment: On-Site Role Summary: Exiger is seeking a Director of Operations & Implementation to stand up and run the operational backbone of a highly strategic, federally aligned supply chain resilience program. Reporting into program leadership, this individual will own the execution of Red Team / Blue Team workflows, data onboarding, and action management within a live control ‑ tower environment. This is a highly visible, mission ‑ critical role operating at the intersection of national security priorities, advanced data and AI capabilities, and real-time operational execution-requiring strong leadership, technical fluency, and the ability to deliver under compressed timelines.

Responsibilities

• Lead the operational execution of Red Team (supply chain vulnerability analysis) and Blue Team (mitigation and optimization) workflows across the program
• Design and manage end-to-end data onboarding processes, including intake, validation, prioritization, and integration into the Command Center environment
• Establish and drive the operational cadence for control-tower activities, including recurring analysis cycles, action tracking, and executive reporting
• Partner closely with engineering, data science, and product teams to translate operational requirements into scalable workflows and system capabilities
• Oversee action management processes, ensuring insights are converted into clear, trackable, and outcome-driven initiatives
• Coordinate across federal stakeholders, internal teams, and advisors to ensure alignment on priorities, timelines, and deliverables
• Identify operational gaps and continuously improve processes to support rapid scaling and evolving mission requirements
• What You Need:
• Strong experience leading complex operational programs, ideally within federal, defense, intelligence, or highly regulated environments
• Working knowledge of data engineering and analytics tooling, including Python (e.g., Pandas), SQL, and modern AI/ML frameworks, with the ability to guide technical teams, evaluate data workflows, and translate business requirements into scalable data solutions
• Proven ability to stand up and manage cross-functional workflows involving data, engineering, and analytics teams
• Experience working with large-scale data onboarding, integration, or analytics-driven in an operations center environment
• Excellent communication and stakeholder management skills, with the ability to operate effectively with senior leadership and government counterparts
• Strong organizational and execution skills, with the ability to manage multiple workstreams in parallel under tight timelines
• Ability to translate ambiguous, evolving requirements into structured processes and actionable plans
• Must be a U.S. Citizen with an active Top Secret security clearance and eligibility for Sensitive Compartmented Information (SCI)
• Professional Experience Required:
• 8+ years of experience in operations, implementation, program management, or a related field
• Experience working in or supporting federal programs, defense, intelligence, or national security initiatives is strongly preferred
• Background in supply chain, risk management, analytics, or data-driven operational environments is a plus
• Experience working in fast-paced, high-growth, or mission-driven organizations
• Why Exiger:
• Exiger is transforming how governments understand and manage supply chain and software risk. This role offers a rare opportunity to:
• Help stand up and operate a mission-critical control-tower capability supporting national security priorities
• Work directly with senior federal stakeholders, including DoD and defense industrial base partners
• Build and scale operational processes that will define how supply chain resilience is managed at a national level
• Operate at the intersection of technology, data, and mission execution in a highly visible program
• Why You'll Love Working at Exiger:
• High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the offi

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