Network Operations Engineer

About the role

TEKsystems is seeking an experienced Network Operations Specialist to support a large-scale enterprise environment. This role focuses on maintaining network stability, managing incidents, and supporting critical perimeter security infrastructure across a global network. You will act as a key point of contact during production incidents, leading triage efforts and ensuring rapid restoration of services while collaborating with cross-functional technical teams.

Responsibilities

• Lead triage and resolution of network-related incidents, with a focus on business-critical outages
• Act as a central coordination point during major incidents and drive resolution efforts across teams
• Monitor network health using tools, dashboards, and logs to identify and respond to issues proactively
• Manage and support perimeter security technologies, including firewalls and intrusion detection/prevention systems
• Provide clear and timely status updates to stakeholders, including senior leadership
• Document incidents, root cause analysis, and resolution steps accurately
• Identify risks, vulnerabilities, and areas for service improvement
• Ensure adherence to operational standards, governance, and best practices
• Maintain up-to-date documentation, runbooks, and knowledge articles
• Support continuous improvement initiatives and automation where applicable
• Required Skills & Experience:
• Extensive experience in enterprise network operations or support environments
• Strong background in network security technologies, particularly in perimeter and edge security
• Solid understanding of:
• o Firewall configuration and policy management
• o Network address translation (NAT), high availability, and redundancy concepts
• o Threat detection and prevention technologies
• o Secure network communication and tunnelling protocols
• Good knowledge of core network security principles and best practices for protecting external-facing environments
• Experience supporting a range of network and infrastructure services, such as:
• o Traffic management and load balancing solutions
• o Core network services (e.g. name resolution and IP address management)
• o Secure web access and proxy solutions
• o Data protection and monitoring tools
• o Understanding of encryption, certificates, and secure communications
• Strong problem-solving, analytical, and communication skills
• Ability to work effectively both independently and as part of a team in a fast-paced, high-availability environment
• Why Join Us?
• Opportunity to work in a global enterprise environment
• Exposure to cutting-edge network security technologies
• Be part of a high-impact operations team supporting mission-critical systems
• Access to continuous learning and career development opportunities
• We regret to inform that only shortlisted candidates will be notified.
• EA Number: Venetia Moss , R1980847
• Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

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