GTM Vendor Relationship Analyst

Responsibilities

• Vendor Onboarding & Governance
• Own end-to-end onboarding of new SaaS vendors, including:
• Security reviews
• Risk and compliance assessments
• Procurement intake and approval workflows
• Legal contract coordination
• Act as the primary liaison across internal stakeholders to drive completion of onboarding requirements
• Track onboarding progress and proactively resolve blockers to accelerate vendor activation
• Vendor Relationship & Lifecycle Management
• Maintain ongoing relationships with strategic SaaS vendors
• Manage day-to-day vendor communications, issue resolution, and performance tracking
• Support contract renewals, amendments, and expansions in partnership with Procurement and Legal
• Ensure all vendor engagements remain compliant with internal policies and governance standards
• Financial Management & Budget Ownership
• Own and manage the Revenue Operations technology vendor budget
• Track operating expenses (OPEX) across all vendor investments
• Partner with Finance to:
• Forecast vendor spend
• Manage accruals and actuals
• Align budgets to annual planning cycles
• Identify cost optimization opportunities and drive financial efficiency
• Procurement & Purchase Order Management
• Coordinate with Finance and Accounts Payable (AP) to ensure:
• Purchase orders are created and approved in a timely manner
• Vendor invoices are processed and paid accurately
• Monitor PO status and resolve delays to prevent service disruptions
• Technology Enablement & Licensing Support
• Partner with Product and GTM Technology teams to:
• Procure new SaaS tools and licenses based on business needs
• Evaluate vendor capabilities and support selection processes
• Ensure timely provisioning and expansion of licenses to support growth initiatives
• Project Support & Financial Forecasting
• Support new technology initiatives by:
• Providing budget inputs and financial forecasting aligned to project plans
• Tracking project-related technology spend (planned vs. actual)
• Collaborate with Finance and Project Management teams to ensure accurate reporting and alignment to funding allocations
• Cross-Functional Collaboration
• Act as the connective layer across:
• Revenue Operations
• GTM Technology
• Procurement
• Legal
• Risk & Security
• Finance & Accounting
• Ensure vendor-related processes are streamlined, scalable, and aligned with organizational goals

Requirements

• Required
• 2-3
• years of experience in:
• Vendor management
• Procurement / sourcing
• Revenue Operations, Finance, or Technology operations
• Experience managing SaaS vendors, contracts, and licensing models
• Strong understanding of:
• Budgeting and forecasting processes
• Purchase order and invoice workflows
• Proven ability to manage multiple workstreams and cross-functional stakeholders
• Preferred
• Experience working within Revenue Operations or GTM Technology environments
• Familiarity with vendor risk and compliance processes (e.g., security reviews, GRC tools)
• Experience supporting SaaS procurement and contract negotiations
• Knowledge of financial systems (e.g., Coupa, SAP, Oracle, or similar)
• Key Competencies
• Strong stakeholder management and communication skills
• Operational rigor and attention to detail
• Financial acumen and analytical thinking
• Ability to navigate complex organizational processes
• Proactive problem-solving and execution focus
• Success Measures
• Timely onboarding of new vendors with full compliance
• Accurate budget forecasting and spend tracking
• On-time PO creation and vendor payment processing
• Strong vendor relationships and service performance
• Efficient support of GTM technology expansion and initiatives

Benefits

Additional Information

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

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