Protection Case Management Officer - PRoL

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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Program Brief: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solution driven, passionate change-maker, come join us positively, impacting the lives of millions of people worldwide for a better future. Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection. Purpose of the Role: The Protection Case Management Officer - PRoL will be responsible for community-based protection, general protection case-management, monitoring protection, Individual Protection Assistance, and awareness among the Rohingya refugee population in a manner that protects the safety, confidentiality, and dignity of the refugee and host communities. The Protection Case Management Officer - PRoL will be supervised by the Senior Protection Officer - PRoL. Workstation: IRC-Bangladesh, Refugee Camp (Ukhiya/Teknaf) Reporting to: Senior Protection Officer - PRoL Contract Length: 31st March 2027 (With possibilities of extension) Major Responsibilities: Quality Program Implementation Responsible for general case management clients' situations, developing case plans, coordinating services, and collaborating with various stakeholders to ensure the safety and well-being of vulnerable populations. Identify and receive referrals of persons at heightened risk. Conduct household visits and center-based interviews to assess the needs of individuals and families. Provide information to individuals and families about their rights and entitlements, including what services are available. Work with identified individuals and families to develop and implement an action plan in accordance with their needs, capacities and goals. Assess risk and support clients in understanding risks relevant to their situation. Work for Individual Protection Assistance (IPA) program in camp and host according to IRC policies and manual. Facilitate community mobilization for community-based protection for enabling community groups' participation in protection discussions and facilitate community action plan and their community resilience for protection concerns in camps. Facilitate training on protection, human rights, community-based protection approaches, protection mainstreaming using IRC and partner-developed modules for community groups, ensuring coordination with WPE, CP and health teams and safeguarding focal points to ensure conceptual and practical links to protection mainstreaming, gender mainstreaming, inclusiveness, and safeguarding. Ensure the data security protocols are in place and followed by all protection monitors to ensure that sensitive and identifying information is not shared and that procedures are understood for dealing with security breaches. Under the mentorship of direct supervisor, facilitate one-to-one interviews (KII), HH survey and focus group discussions (FGD) and observation tool with refugees and host, site management, state actors and service providers in the field on selected protection concerns. Conduct spot observation in areas where refugees are housed or clustered for inclusion in protection monitoring, using qualitative and quantitative methods. Work in emergency situation e.g. cyclone, monsoon, COVID-19 with discussion with Sr. Protection Officers and Manager. Data and Reporting Ensure complete and updated documentation related to each individual case. Manage, file and store data, ensuring the confidentiality of the information collected Prepare and s

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