Immigration Services Assistant (office Automation)

About the role

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION), you will support the Adjudication Services Process by assisting Immigration Officers, manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports and provide direct service to customers. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/24/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 06/24/2026. GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, equivalent to at least the GS-04 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing all of the following duties: Performing office automation duties using word processing to edit and reformat correspondence and reports; Creating and maintaining spreadsheets and databases; Responding to inquiries by phone and/or in writing; Reviewing work products for accuracy and completeness. OR You may substitute successful completion of 4 years above high school for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. GS-06: You qualify at the GS-06 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing all of the following duties: Performing office automation duties requiring different methods/approaches for a variety of assignments; Reviewing and screening applications or files to ensure validity of documentation submitted; Answering routine questions and providing assistance on applications; Maintaining subject matter files, technical instructions, and/or operating procedures. GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-06 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing all of the following duties: Managing data and files in various software applications to retrieve and prepare reports; Communicating technical information concerning applications with internal and external contacts; Analyzing and verifying cases where expedited processing is requested. OR GS-08: You qualify at the GS-08 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing all of the following duties: Reviewing documents to ensure consistency and validity of submitted data. Delivering guidance, training, and/or mentorship to various work units or groups on records management and/or immigration application processing. Ensuring official records are maintained and compliant with records management system (to include existing policy, guidance, and laws). GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-08 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing all of the following duties: Reviewing documents to ensure consistency and validity of submitted data. Delivering guidance, training, and/or mentorship to various work units or groups on records management and/or immigration application processing. Ensuring official records are maintained and compliant with records management system (to include existing policy, guidance, and laws). Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 06/24/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. T

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