Workday Absence & HCM Senior Analyst

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Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: The Talent Platform Optimization Senior Associate will be responsible for supporting the delivery, optimization and maintenance of Workday Absence, Skills Cloud and other areas across Core HCM, including configuration, reporting, projects, new releases, troubleshooting and consulting for solutions that meet and optimize business needs. They will support continuous improvement, advise on new features and execute system changes. In addition, this role will provide support to Talent Solutions with training, requirements, testing documentation and project management support, as needed. They will collaborate with Talent Solutions, IT, Payroll, BU leaders, and external vendors to ensure that Workday is aligned with business needs. PRIMARY RESPONSIBILITIES: Responsible for configuring business processes including notifications, condition rules, embedded analytics and sub-processes Configure and maintain global leave and time off plans, accruals, eligibility rules, waiting periods, carryover rules, and related business processes Build, revise and test reports, including creating calculated fields, and ensuring data integrity Manage EIB templates and/or Mass Operations Management solutions Support Workday release assessments and testing for Absence and other areas as needed and coordinate enabling new features with Talent, IT and Finance Maintain security groups in support areas, and create new security groups as needed Configure Docs and mass distribute as needed Own Absence, Time Off, Skills Cloud and Core HCM (such as I-9, background check, and termination) requests, and priorities, document requests and project status updates Document business requirements, solution designs and testing plans Execute research and analysis of best practices and solutions Complete ad hoc projects and annual initiatives within Workday as needed Support Absence and HR Compliance teams by recommending technology improvements that automate processes and reduce manual work; identify opportunities to optimize Partner with Payroll team to ensure absence and time off plans map to appropriate earnings codes, troubleshoot issues and testing Maintain global annual holiday calendars and create background check packages Manage Skills Cloud governance and related configuration Address roadblocks to deliver enhancements aligned with Talent's strategic vision Support implementation of new modules, integrations and system enhancements within Workday, understanding any downstream impact to decisions Help ensure consistent technology adoption across Talent teams and BUs Manage and build strong stakeholder relationships with the ability to keep stakeholders engaged; responsible and proactive in working toward planned goals and objectives, while connecting the dots across various Talent functions Collaborate with external vendors to optimize Workday integrations, particularly immigration, background check and I-9 integrations #LI-SAW #LI-Remote POSITION REQUIREMENTS: Education Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience) required Experience and Skills Minimum two years of experience in Workday Absence and Core HCM configuration required Position requires broad, but solid knowledge of: Requires professionalism: Diplomacy, confidentiality and confidence in dealing with sensitive information High level of organizational and documentation skills, including great attention to detail and accuracy Must be self-confident to be able to work and communicate with varying levels of clients Strong ability to collaborate between teams and cross functional areas Manages through complexity and deals effectively with change Proficient with Microsoft Word and PowerPoint, advanced Excel skills Excellent communication and customer service skills Professional Services industry experience Strong analytical and critical thinking skills Ability to manage multiple time-sensitive projects and prioritize effectively, while focusing on high quality work Process optimization and technical curiosity oriented Ability to translate Talent needs into system solutions Desire to change the status quo, challenge

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