Technical Support Engineer (HVAC/Precision Cooling - Data Center Project)
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
We are partnering with a global leader in climate and HVAC solutions, to hire a Technical Support Engineer specializing in precision cooling systems for data center environments . This role serves as the key technical interface supporting both pre-sales design engineering and post-sales technical execution , ensuring optimal performance, reliability, and customer satisfaction across mission-critical infrastructure projects. You will work closely with sales teams, consultants, contractors, and end-users in supporting hyperscale, colocation, and enterprise data center projects across the region.
Responsibilities
- Pre-Sales Technical Support
- Provide HVAC / precision cooling system design support for data center projects
- Assist sales teams with technical proposals, sizing, selection, and configuration of cooling solutions
- Review project specifications, tender documents, and customer requirements
- Conduct technical presentations and clarify design concepts to consultants and customers
- Support energy efficiency optimization and system performance recommendations
- Post-Sales / Project Execution Support
- Act as technical liaison during project execution, installation, testing, and commissioning
- Support contractors and consultants on-site or remotely for troubleshooting and issue resolution
- Coordinate with factory, product engineering, and regional technical teams
- Ensure system performance aligns with design intent and data center reliability standards
- Provide root cause analysis (RCA) and corrective action support for technical issues
- Data Center Application Focus
- Support mission-critical cooling environments including hyperscale, colocation, and enterprise data centers
- Ensure compliance with uptime requirements, redundancy design, and thermal performance standards
- Understand airflow management, CRAH/CRAC systems, chilled water systems, and precision cooling architecture
Requirements
- Degree in Mechanical Engineering, Electrical Engineering, or related discipline
- 3-6 years of experience in HVAC, precision cooling, or data center infrastructure
- Strong understanding of chilled water systems, CRAC/CRAH units, or precision cooling equipment
- Experience in pre-sales engineering, technical support, or project execution roles
- Familiarity with data center cooling principles (ASHRAE standards preferred)
- Strong communication skills to engage consultants, contractors, and end-users
- Ability to travel regionally when required
- To Apply, kindly click on the "APPLY NOW" button.
- We regret that only shortlisted candidates will be notified.
- StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)
Additional Information
Location: West Singapore Basic up to $7k AWS & VB MNC - Reputable HVAC brand
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at STAFFKING PTE. LTD.? Share your experience