VP - Quality & Performance Improvement

Responsibilities

• Develop and implement a system-wide quality and performance improvement strategy aligned with organizational priorities. Establish and deploy a standardized performance improvement methodology across all care settings (acute, ambulatory, post-acute) - Identify and prioritize system quality improvement initiatives based on data, risk, and outcomes impact. - Lead system-wide patient experience strategy, including improvement in HCAHPS and other experience metrics. - Oversee clinical quality and process improvement initiatives, including reduction in harm, variation, and inefficiencies. Ensure availability of timely, accurate, and actionable quality data and analytics to support decision-making. - Maintain accountability for CMS programs and value-based care performance, including Star Ratings and other regulatory metrics. - Partner with operational, nursing, and physician leaders to align and execute quality improvement initiatives. - Provide leadership and direction to Quality & Performance Improvement Directors across care sites. Drive a culture of high reliability, safety, and continuous improvement across the organization. - Support integration of quality priorities into system governance, QAPI, and leadership structures. - Facilitate the use of quality improvement methodologies and tools to support sustainable outcomes improvement. - Oversees reporting and communication of quality performance to senior leadership and governance bodies.

Benefits

Additional Information

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The VP of Quality & Performance Improvement is responsible for leading system-wide quality, patient experience, and performance improvement functions to drive measurable improvements in clinical outcomes, patient experience, and operational efficiency across Methodist Le Bonheur Healthcare. Provides executive leadership in the development of a standardized performance improvement infrastructure, establishes system-wide quality priorities based on data analytics, and ensures performance excellence in CMS and value-based programs. Partners with operational, nursing, and physician leadership to advance a culture of high reliability, accountability, and continuous improvement. Model appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The VP of Quality & Performance Improvement is responsible for leading system-wide quality, patient experience, and performance improvement functions to drive measurable improvements in clinical outcomes, patient experience, and operational efficiency across Methodist Le Bonheur Healthcare. Provides executive leadership in the development of a standardized performance improvement infrastructure, establishes system-wide quality priorities based on data analytics, and ensures performance excellence in CMS and value-based programs. Partners with operational, nursing, and physician leadership to advance a culture of high reliability, accountability, and continuous improvement. Model appropriate behavior as exemplified in MLH Mission, Vision and Values.

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