Customer Relations Officer (Healthcare/ East) Ref: GAS

About the role

Working location - Eastern part of Singapore Salary up to S$3300 per month Working Hours: Monday to Friday: 8:30am - 5:00pm, Saturday: 8:30am - 1:00pm A leading provider of community healthcare services is seeking to hire a dynamic individual to join their team. Job Responsibilities: Handle customer enquiries and feedback professionally via incoming calls/ emails Provide accurate, timely, and up-to-date information on services, appointments etc Manage appointment bookings and related administrative tasks through internal systems and web portals. Resolve customer concerns efficiently, ensuring a positive customer experience. Conduct outbound calls to follow up on enquiries, appointments, and customer feedback. Proactively communicate with customers to provide updates, clarify information, and address issues. Maintain high service standards while achieving individual and team performance targets. Job Requirements: Minimum GCE O Level / Diploma holders At least 2 years of relevant experience; candidates with experience in a healthcare setting will be advantageous Computer literate, preferably in MS Office, Excel, Word etc. Good interpersonal and conversational skills Interested and suitable applicants, please email your detailed resume in MS Word Format to ammerlinelam@celecti.com.sg Ammerline Lam Sze Yi (Ms.) CEI Registration No.: R1104463 Celecti Pte Ltd EA Licence: 16C8045

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