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Associate Manager - Academy Program

External
acommerce logoAcommerce · Bangkok, Thailand
Full-timeOn-site3d ago
DocumentationExcelLeadershipStakeholder Management
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Responsibilities

  • Program Management & Delivery
  • Design, plan, and manage end-to-end learning programs across the organization.
  • Align academy initiatives with business goals and workforce development needs.
  • Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.
  • Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.
  • Curriculum & Content Development
  • Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).
  • Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.
  • Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.
  • Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).
  • Stakeholder & Team Collaboration
  • Partner with internal teams to identify training needs and learning priorities.
  • Work with Department Heads to audit and ensure quality of learning.
  • Support and coach facilitators and trainers to deliver high-impact learning experiences.
  • AI & Digital Capability Programs
  • Support the design and rollout of company-wide AI awareness and capability-building programs.
  • Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.
  • Manage AI learning initiatives across the group.
  • Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.
  • Quality, Measurement & Improvement
  • Track program engagement, completion, and performance metrics to evaluate effectiveness.
  • Analyze learner feedback and performance data to refine curriculum and delivery.
  • Maintain program documentation, standards, and best practices for scale and sustainability.
  • Stay current on instructional design trends, adult learning principles, and digital learning innovations

Requirements

  • Bachelor's degree in Education, Learning & Development or a related field.
  • 4+ years of experience in learning program management, curriculum development, or corporate training.
  • Demonstrated ability to design, develop, and implement scalable learning programs and content.
  • Strong knowledge of instructional design models and adult learning principles.
  • Proficient in learning platforms, LMS, content authoring and Google suite tools.
  • Excellent communication, stakeholder management, and facilitation skills.
  • Highly organized with a balance of creativity and execution.
  • Proficiency in both Thai & English
  • Knowledge in automated script in excel is a plus

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