Assistant Branch Manager
External
Shugar Aesthetics · The Paragon, SingaporePrepare for this interview
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About the role
Shugar Prestige is a premium beauty and nail salon located in the heart of Orchard Road. We are dedicated to delivering exceptional customer service, professional beauty treatments, and a luxurious experience for our clients. Job Overview We are seeking a proactive and customer-oriented Assistant Branch Manager to support daily operations, ensure service quality, and lead our team to achieve business targets. The ideal candidate will have a passion for the beauty and nail industry, strong people management skills, and the ability to create a welcoming environment for both customers and staff.
Responsibilities
- Assist the Branch Manager in overseeing daily salon operations
- Supervise and motivate staff to achieve service and sales goals
- Manage appointment schedules and ensure smooth workflow
- Handle customer feedback and resolve service issues promptly
- Monitor inventory levels and coordinate product orders
- Maintain cleanliness, hygiene, and service standards in line with company policies
- Assist in staff training and performance evaluations
- Support marketing and promotional activities to drive customer engagement
Requirements
- Minimum 2 years of experience in beauty, nail, or retail management
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Ability to work retail hours, weekends, and public holidays
- Good organisational skills and attention to detail
- Proficiency in Microsoft Office and basic POS systems
- Experience in beauty/nail services is an advantage
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