BDC Representative, Ever SF
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About the role
Role: BDC Representative, EV Retail Location: San Francisco, CA (Onsite/Hybrid) Employment Type: Full-Time Salary: $55,000-90,000 OTE (base + commission) About Ever Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com .
Responsibilities
- Handle high-volume inbound leads from EV buyers and sellers (phone, SMS, email, chat)
- Qualify customers and understand their needs, timeline, and budget
- Set high-quality appointments for Sales and Supply teams
- Re-engage cold and dormant leads through structured follow-up cadences
- Educate customers on Ever's EV buying and selling process
- Deliver a best-in-class, consultative customer experience
- Consistently hit daily, weekly, and monthly contact and appointment targets
- Maintain clean CRM records and accurate pipeline tracking
- Identify patterns in lead quality and provide feedback to Marketing & Product
- Help optimize scripts, outreach strategies, and sales playbooks
- Qualifications & Fit
- 1-5+ years of experience in BDC, inside sales, or high-volume lead management
- Strong phone presence with professional communication skills
- Comfortable working fast-paced inbound and outbound queues
- Track record of hitting activity and appointment goals
- Coachable with a growth mindset
- High energy, competitive, and resilient
- Strong organizational and follow-up skills
- Passion for EVs and the future of transportation
- Technical Skills
- Experience using CRM and dialer systems (HubSpot, Salesforce, etc.)
- Strong written communication (email & SMS)
- Comfort navigating multiple tools and dashboards
- Ability to manage large lead volumes efficiently
- Data literacy - understands conversion metrics and funnels
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