Sr. Solutions Director - Collaboration (Req#1259)

About the role

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem. As the Sr. Solutions Director for our Collaboration practice, you will be responsible for setting the strategy and go-to-market plans for current and emerging collaboration and modern workforce productivity solutions. Your role will involve building and implementing a Collaboration strategy that aligns with our business goals, maintains our competitive edge, and delivers innovative, frictionless experiences to our clients. You will collaborate with national delivery teams to refine and differentiate our advanced solutions, such as Cloud Calling, Meetings, Contact Centers, UCaaS, and Workplace Transformation. From strategy to fulfillment to professional and managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Responsibilities

• The essential functions of this position include:
• Strategy
• Define and refine the strategy of the ePlus Collaboration practice
• Define key metrics for measuring success of the practice
• Identify emerging Collaboration trends and technologies, such as AI-driven meeting insights and integrated workflow automation
• Identify and develop a partner ecosystem (Cisco, Microsoft, Zoom, etc.) to support services growth
• Solicit feedback from customers, partners, analysts and our field organization
• Assess market requirements and market demand to define compelling service and business impacting solutions
• Sales and Engineering Enablement
• Prepare and package Collaboration solutions for sales and delivery
• Create sales tools and materials such as use cases, proposal templates, and ROI calculators
• Develop "Why ePlus for Collaboration" presentations for customers and partners
• Support the field by creating assessment and workshop offerings for ePlus Collaboration solutions
• Solutions Development
• Collaborate with Sales, Pre-Sales, and Delivery leadership to develop new Collaboration solutions
• Work with regions and business development teams to drive sales campaigns focused on legacy migrations and modernization
• Develop ideas to improve Collaboration services and solutions penetration rate
• Develop plans to enable Collaboration training across the company
• Collaborate with marketing to identify market segments, positioning and competitors
• Collaborate to create value proposition and go-to market strategy
• Assess market requirements and market demand
• Define compelling service and business impacting solutions offerings
• Collaborate and align with strategy team and leadership supporting AI, cloud, data center, networking, collaboration, and the services organization to empower a "Collaboration everywhere" approach
• Business development
• Identify strategic and tactical OEM and services partnerships
• Coach and mentor Client Collaboration Principal team to develop and mature abilities in alignment with career path goals, strategic initiatives, and focus for the region
• Identify, evaluate, and execute on optimization and expansion of ePlus Collaboration solutions
• Proactively work with business team leaders to achieve Collaboration sales targets
• Develop incentive programs for the field to drive adoption of new offerings
• Marketing
• Evaluate emerging Collaboration market trends and directions to accelerate solution adoption
• Build credibility by establishing ePlus as an authority on Collaboration solutions
• Expand industry awareness through multiple forms of media
• Align with marketing to create content
• Presentations
• Infographics
• Videos
• Blogs

Requirements

• Business and Management
• Previous success managing a profit and loss for a line of business
• Previous success developing partnerships between different, independent entities
• Previous success in sales and relationship-building roles
• Previous success in managing and delivering IT projects

Benefits

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