Area Branch Operations Manager

Responsibilities

• This leader partners closely with Regional Operations Manager (ROM) and Regional Vice-President (RVP), along with Area/Branch leadership, and functional teams to standardize processes, improve performance, and strengthen operational discipline across the area.
• Serve as the primary liaison between sales and operations across all branches in the assigned area
• Drive consistent execution of warehouse operations, logistics, and inventory management standards
• Lead initiatives to improve efficiency, productivity, and service levels across locations
• Ensure effective order flow and backlog management to meet customer expectations
• Deliver clear, actionable insights to Area Sales Leaders and Regional Vice Presidents.
• Translate complex data into concise, executive-ready summaries.
• Monitor and manage inter-branch transfers and RDC logistics coordination
• Review inventory adjustments, discrepancies, and root cause trends across branches
• Review Job Management/PLS Transactions to ensure project close-out, including financial billings and material disposition
• Review and manage overhead expenses and cost controls across the area
• Analyze operational performance, budgets, and forecasts to drive accountability
• Support resolution of customer and vendor invoice disputes (AP/AR issues)
• Ensure proper handling of returns, credits, and financial accuracy
• Evaluate branch performance using data, reporting tools (Power BI), and KPIs
• Identify operational gaps and implement corrective action plans
• Drive adoption of standard processes and continuous improvement initiatives
• Promote a sales-driven operations mindset focused on customer responsiveness
• Support Branch Managers and Warehouse Leaders in training, coaching, and team development
• Coordinate and lead area-wide operational training sessions
• Reinforce Crawford's mindset competencies: Adapt, Dare, Learn
• Promote a culture of accountability, collaboration, and execution
• Oversee facility maintenance and operational readiness across locations
• Maintain Asset Management and Tracking in the assigned area
• Coordinate building contracts, vendor relationships, and upkeep standards
• Ensure safe, organized, and efficient working environments

Requirements

• Computer literate.
• Proficiency with Solar/Eclipse ERP software
• Proficiency with Microsoft Power Bi
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint)
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planni

Additional Information

There's a Place for You at Crawford Electric Supply. A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. It's time to energize your future! Don't miss out on this electrifying opportunity - apply today! Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and Facebook . Position: Area Operations Manager Location: Irving, TX About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below: Adapt: Effectively embrace new situation and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve

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