Client Relationship Director
External
Iqeq · Amsterdam, NetherlandsFull-timeOn-site2d ago
ComplianceCRMDocumentationLeadership
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Responsibilities
- You'll attract, retain and grow our book of strategic Tier-1 & 2 clients whilst taking accountability for the successful execution of the client strategy
- You'll lead client account planning and growth initiatives, driving revenue through up-selling, commercial collaboration, and coordinated strategic reviews, while acting as the senior escalation point for top-tier clients.
- You'll oversee client relationship management globally, including legal documentation, SLA compliance, KPI monitoring, and CRM updates, ensuring operational excellence and accurate pipeline tracking.
- You'll manage client retention and profitability, developing remediation plans for at-risk or underperforming accounts, escalating risks appropriately, and ensuring lockup periods stay within financial thresholds.
- You'll champion business development and team culture, identifying new service opportunities, supporting portfolio expansion, and promoting IQ-EQ's values of entrepreneurship, collaboration, and mutual respect.
Benefits
Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profileWellbeing: additional social benefitsFlexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.Previous experience in private equity fund accounting and administrationYou have experience, and enjoy, managing client relationships, accounts, and internal stakeholdersYou have led accounting operations teams, with leadership experience (preferred but not required)You possess a solid understanding of fund accounting principles (preferred but not required)You bring strong interpersonal and operational skills that support both client service and team performance.Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We're emotionally invested in our clients right from the beginningFlexible scheduleEquity / stock options
Additional Information
Are you a strategy pro with exceptional commercial acumen? We are seeking an experienced Client Relationship Director to join our team based in Amsterdam and this role could be for you! In this position you will build and maintain strategic relationships with key decision-makers across designated clients, ensuring clear communication channels and a deep understanding of their priorities and business needs.
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