Fraud Prevention Analyst

Responsibilities

• Analyze and understand new fraud trends, patterns, and techniques.
• Stay current on all relevant regulatory changes and/or issues.
• Perform forensics analysis and research.
• Conduct in-depth investigations of evidence and/or allegations of suspicious activity such as fraud.
• Assist in alert review, disposition, and escalation of fraud.
• Acquire documentation or permission required to authorize investigatory activities.
• Leveraging fraud technology solution to identify fraud.
• Review system generated reports and alerts regarding customer accounts to determine and disposition fraudulent activity.
• Document all investigative activities and prepare written reports of findings.
• Validate alerted transactions to ensure they are not fraudulent.
• Maintain records, databases, logs, and other needed documentation related to fraudulent activity.
• Identify and monitor customers and accounts that represent an increased risk for fraud losses.
• Detects and mitigate fraudulent attacks from various types, including Phishing, Trojan, Mobile Apps etc.
• Block fraudulent accounts, place appropriate holds, return items, close accounts, send wire service messages (as appropriate).
• Communicate with customers cases of fraud (as necessary)
• As the position evolves, additional responsibilities may include:
• Assist Fraud Manager in creation of reports for executive management and Board of Directors that track fraud losses and prevention.
• Assist Fraud Manager in creation of training materials for customers and support staff (as needed).
• Perform compilation of fraud data for exams, audits, and validations ( as necessary).
• Special projects - Assist the Fraud Manager and Compliance Officer (as needed).
• Recommend fraud control enhancements.
• Establish and develop effective working relationships with the department and all Tipalti employees.
• Seek out resources and growth opportunities to obtain additional knowledge in the field.
• Provides the best service to our customers with innovative and creative solutions.
• Perform other related duties as assigned.
• About you
• 1-3 years of fraud prevention experience preferably in the FinTech space or Banking
• Strong understanding of the FinTech industry and our products/services
• Exceptional communication and interpersonal skills
• Highly organized with excellent oral and written communication skills
• High level of enthusiasm, initiative, commitment, and professionalism
• Ability to make appropriate judgments and decisions with limited guidance
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to maintain confidentiality and instill trust within the organization
• Proficient in Microsoft Word, Excel, and PowerPoint
• Ability to multitask is essential
• Our benefits package includes:
• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and stock options
• Matching RRSP
• Extended benefits, Employee Assistance Program, life

Benefits

Additional Information

As a Fraud Prevention Analyst you will play a crucial role in ensuring Tipalti mitigates and proactively manages any risk related to Fraud. Your responsibilities are to monitor Tipalti accounts, transactions, documents, and other information to analyze the data and to identify any potential fraudulent activity. Your tasks generally include using fraud detection tools to pick up on patterns of fraudulent behavior by our customers. Why join Tipalti? Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin. In this role, you will be responsible for:

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