SAP Business System Analyst

Responsibilities

• Act as a functional expert for SAP Sales & Distribution (SD) and Finance (FI/CO) modules, particularly in the context of Order to Cash and Procure to Pay processes.
• Collaborate with business stakeholders across Sales, Finance, Operations, and Customer Support to understand requirements and translate them into effective system solutions.
• Lead the design and implementation of sustainable and scalable solutions using SAP S/4HANA and integrated applications, including Zendesk, Salesforce Commerce Cloud, Model-N, Vistex, Zuora RevPro, E2Open, and others.
• Document business process flows, functional specifications, and configuration documents.
• Analyze and troubleshoot system issues; provide production support, including incident resolution, root cause analysis, and change management.
• Configure SAP modules and partner with developers on customizations, including RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Participate in system upgrades, testing, training, cutover planning, and post-go-live support.
• Promote IT best practices and ensure solutions align with compliance (e.g., SOX) and governance standards.
• Provide guidance to business teams on SAP capabilities and best usage of system features to optimize performance and user experience.
• Strong hands-on functional expertise in SAP SD and FI/CO modules, preferably in SAP S/4HANA (Private Cloud).
• Sound understanding of core business processes, especially Order to Cash (pricing, invoicing, delivery, credit management) and Procure to Pay (vendor payments, GL/AP integration).
• Strong business acumen and ability to act as a bridge between business users and technical teams.
• Proven experience in business process definition, solution design, documentation, and training.
• Working knowledge of integration with third-party systems such as Salesforce, Vistex, Model-N, E2Open, Zuora RevPro, or other cloud-based SaaS applications.
• Experience in creating functional specifications and working with ABAP and technical teams on custom developments.
• Proficient with data analysis tools such as Excel, SQL, or SAP analytics tools.
• Strong verbal and written communication, stakeholder engagement, and presentation skills.
• Ability to manage competing priorities, work independently, and thrive in a dynamic, fast-paced environment.

Requirements

• Experience with SAP S/4HANA implementations or upgrades.
• Familiarity with Revenue Recognition (e.g., Zuora RevPro or SAP RAR) and Consolidation tools (e.g., OneStream, Adaptive Insights).
• Experience working in a multi-system ecosystem, integrating SAP with multiple third-party platforms.
• Understanding of compliance frameworks like SOX, GDPR, and IT governance practices.
• Education & Experience
• Bachelor's Degree in Information Systems, Finance, Accounting, Engineering, or a related field.
• Minimum 15+ years of experience in a business systems analyst or functional consultant role supporting SAP SD and/or FI/CO.
• Experience with at least 1 full-cycle SAP S/4HANA implementation or upgrade is highly desirable.
• Certification in SAP SD or FI/CO is a plus.
• We've Got You Covered
• A Quick Note Before You Apply...
• Cricut is in an exciting chapter of transformation. We're evolving fast-refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person-but it's not for everyone.
• We're looking for A-players-people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.
• Here's what makes someone a great fit for this role (and for this moment at Cricut):
• You move with urgency. You don't wait for perfect clarity to act-you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, an

Benefits

Additional Information

We are seeking a highly motivated and experienced SAP SD & Finance Business Systems Analyst to join our IT Applications team. This hybrid role requires strong business process knowledge and systems expertise in Sales & Distribution (SD) and Finance (FI/CO) to support Order to Cash (O2C) and Procure to Pay (P2P) business processes. You will work closely with cross-functional business and IT teams to understand requirements, design scalable solutions, provide ongoing support, and ensure seamless integration across our SAP S/4HANA Private Cloud and a diverse application ecosystem.

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