Manager Technical Publications

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We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? The Manager, Technical Publications leads the development, and delivery of technical documentation supporting Generac's residential, commercial, and industrial power-generation products across global markets. This role owns the end-to-end documentation lifecycle, from authoring and illustration through translation, publishing, and post-release maintenance, for operator manuals, installation guides, service literature, illustrated parts catalogs (IPCs), service bulletins, and digital content. The manager directs an in-house team of technical writers, illustrators, and content specialists who author and illustrate within PTC Windchill and Arbortext; coordinates the external translation/localization vendor that delivers multi-language versions; and partners with Engineering, Product Management, Service, Compliance, and Legal to ensure documentation is accurate, safe, compliant with global regulatory standards, and optimized for dealer, installer, and end-user audiences Major Responsibilities Leads, mentors, and develops a team of technical writers, editors, and content specialists Sets priorities, manages workloads, and ensures timely delivery of documentation projects Establishes best practices, standards, and processes for content creation and governance Defines and executes the technical publications strategy aligned with business goals Develops and maintains documentation standards, style guides, and templates Ensures consistency, accuracy, and clarity across all technical content Drives adoption of structured authoring, content reuse, and modular documentation practices Oversees creation of product manuals, service documentation, user guides, release notes, and knowledge base articles Collaborates with engineering, product management, service, and support teams to gather and validate content Coordinates the end-to-end translation and localization program with the external language services vendor, covering operator, installation, and service literature across all markets where Generac products are sold Utilizes and optimizes platforms such as PTC Windchill (PLM) and Arbortext (structured authoring and publishing) Evaluates and implements new tools and technologies (e.g., AI-assisted authoring, content automation) Manages documentation workflows and controls while ensuring adherence to regulatory, legal, and industry standards Oversees quality assurance and documentation effectiveness by implementing audits, feedback loops, and data-driven performance monitoring Minimum Job Requirements Education Bachelor's degree in Technical Communication, Mechanical/Electrical Engineering, or related technical field (equivalent demonstrable experience documenting mechanical/electrical systems considered) Work Experience 7 years of progressive experience in technical documentation for engineered products, with 5+ years in a regulated or safety-critical industry (power generation, automotive, heavy equipment, industrial machinery, aerospace, or similar) 5 years of direct people-management experience leading writers, illustrators, or content teams Demonstrated ownership of the full documentation lifecycle: authoring, illustration, review, translation, publishing, and revision control Hands-on experience with structured authoring in XML (DITA and/or S1000D) and a component content management system (CCMS) Proven track record managing cross-functional delivery with Engineering, Product Management, and Service organizations Demonstrated experience coordinating external translation/localization vendors, including SOW management, SLA enforcement, and translation memory governance Budget and vendor management experience, including translation/localization vendors Knowledge / Skills / Abilities Familiarity with ISO/IEC 82079-1 (preparation of instructions for use) and ISO 20607 (machinery instruction handbooks) Leadership and team development Strategic thinking and planning Strong written and verbal communication Content architecture and information design Project management and prioritization Attention to detail and quality focus Data-driven decision making Preferred Job Requirements Education Master's degree in Technical Communication, Engineering, or related field Work Experience Hands-on experience with PTC Windchill (PLM) and PTC Arbortext Editor / Publishing Engine in a production environment Experience with S1000D and/or DITA at scale, including module reuse strategy and BREX/specialization governance Experience with CAD-to-illustration toolchains (PTC Creo Illustrate, Cortona3D, or IsoDraw) and 3D technical illustration Platforms Experience documenting internal-combustion engin

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