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Senior Software Engineer-Developer Experience

External
WGU logoWgu · Phoenix, AZ
Full-timeOn-siteToday
DocumentationLeadershipMentoringRisk Management
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If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 410 Pay Range: $143,700.00 - $222,700.00 Job Description The Senior Software Engineer is responsible for the research, design, development, analysis, testing, and implementation of software operating or application systems. They communicate project information to client, project manager, or other design personnel working on projects. They maintain good working relationships with clients and staff. They write and maintains complete documentation. They support team members and ensures established goals and deadlines are met. They keep management informed of status and significant problems. Job Duties Acts as an expert in assigned areas of software engineering. Mentors other more junior engineers to be more effective in their role. Maintains accountability for quality of services in their assigned area and success of assigned projects for on-time, on-budget, and on-scope delivery. Contributes as a lead or consultant for at least one team. May be a 'go-to' person in a particular sub-discipline or application area. Contributes formally and informally to effectiveness of the team through formal and informal mentoring and direction during team meetings and problem solving. Communicates effectively and regularly with other disciplines to identify and resolve problems and contribute to organization success. Leads teams or cross-functional groups in identifying and transferring knowledge through formal and informal means (formal presentations, internal white-papers, etc). Acts as a planning consultant for team or portfolio when identifying technical risks and dependencies. Identifies potential problems, as well as potential solutions, far in advance and mentors other engineers in risk management. Speaks authoritatively and accurately with respect to questions related to their area of ownership or the platform as a whole. Contributes directly, and leads others, in rapid identification of system problems minimizing time to restoration of services. Assists engineering management in identifying opportunities for improvement within the team, including training, technical feedback, emerging problems, etc. Applies strategies and tools to plan and execute testing strategies to find the 'sweet spot' that maximizes quality while minimizing costs. Demonstrates the 'good enough' principle that balances quality and time to implement. Interprets functional, non-functional, and implied requirements into designs and code that meet those specifications. Identifies gaps, risks, and deficiencies in such requirements and proposes solutions. Guides more junior engineers on how to plan and execute on requirements delivery. Performs other job-related duties as assigned. Additional Job Duties Developer Experience (DevX) Design and maintain internal developer portals and golden path templates that reduce cognitive load, accelerate onboarding, and standardize how teams build, deploy, and operate services. Define and track developer productivity metrics (DORA metrics, time-to-production, developer satisfaction) to surface friction points and drive continuous platform improvement. Build self-service platform capabilities that allow product teams to provision infrastructure, configure pipelines, and deploy services without requiring platform team intervention. Partner with engineering leadership to establish and evolve the internal developer platform (IDP) strategy, ensuring it scales with organizational growth and reduces toil across teams. Port.io Administer and extend Port.io as the organization's IDP - building the software catalog, defining entity blueprints, and surfacing service health through scorecards. Implement self-service actions to automate common developer


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