Head of Field Service Europe and Middle East

About the role

Focuses on managerial oversight of field services management for a large site, or multiple sites. Sets team objectives to achieve operational results. Typically manages multiple teams led by Senior Managers and/or Managers or a number of Lead or Expert IC role holders. Execution of functional strategy and the operational direction of significant areas. Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make a difference. It's a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future. Come see the FLSmidth difference.

Responsibilities

• Organize, control and lead field services business in Sales Area, manage a team of Field Service Engineers or Technicians
• Field services P&L in the Sales Area.
• Quotations preparation for field service and related offerings for Customers in the region.
• Timeous, safe, efficient, and economic effective execution of the field service jobs in the region.
• Customers relationship and liaison, development of field services business in the region.
• Liaise with internal stakeholders at different levels.
• Develop and maintain reporting system for the region.
• Develop and motivate personnel.
• Support FLS Spares, Wears, Upgrade and Rebuild business development in the region
• Qualifications required:
• Engineering diploma/degree in mechanical engineering or equivalent
• At least 10 years of mining industry experience in maintenance and operation of mining plant and at least 5 years of managerial experience and interaction with Customers.
• Thorough knowledge of equipment, products, site operations, and maintenance especially mills, crusher, screens, thickeners, and flotation cells, (pumps and cyclones will be considered a plus)
• Strong commercial and financial understanding.
• Good communication skills and ability to liaise with clients and internal stakeholders at different levels.
• Ability to travel.
• Excellent oral and written communication skills.
• Proficient in English. Other language skills are more than welcome.
• Well-founded on the Microsoft Office platform
• Behavioural Competencies:
• Conflict resolution and management.
• Time management and priority setting.
• Process management and facilitation.
• Stakeholder management.
• Risk assessment and management.
• Strong attention to detail.
• Salary: 469 590,00 - 586 988,00 RON Annual

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