Senior Communications Specialist

Responsibilities

• Cat@work Administration & Optimization
• Serve as a core member of the Cat@work admin team, maintaining strong platform expertise and governance alignment
• Provide day-to-day support, troubleshooting and coaching for CMS users
• Lead ongoing optimization of Cat@work, including:
• Site structure, content experience and usability improvements
• Governance standards, permissions and best practices
• Oversee creation and management of read access (RA), security, and targeting groups
• Support platform enhancements and long-term roadmap execution in partnership with the Cat@work Product Owner
• Manage Unily release planning, testing and implementation support
• Lead Cat@work-level reporting and analytics (site performance, usage, adoption)
• Provide recommendations based on analytics to improve intranet experience
• Partner with the AI & Impact Lead role for deeper analytics and enterprise-wide reporting
• Communications Technology Leadership
• Lead and support additional key communications tools and platforms, including:
• Broadcast Center (internal email platform) adoption and usage
• Grammarly enterprise management
• Serve as a connector between communications needs and technical capabilities, translating business requirements into scalable platform solutions
• Partner with IT, Digital Workplace, and platform vendors to align configurations, integrations, and enhancements
• Platform Enablement & Capability Building
• In partnership with the Cat@work Product Owner and Integrated Communications team, drive adoption and effective use of communications tools through:
• Training sessions, workshops and office hours
• Playbooks, templates and governance resources
• Ongoing coaching and user support
• Lead CMS user upskilling and training aligned to Cat@work best practices
• Partner with Integrated Communications and other teams to improve:
• Planning discipline (shift from reactive to proactive)
• Audience strategy and segmentation
• Intentional channel usage
• What You Have:
• 3-5 years of progressive experience in communications, with demonstrated work in website management or communications strategy.
• Familiarity with communications tools (content management systems, email platforms, analytics tools, writing tools)
• Communicating for Impact
• Planning and Organizing
• Internal Communications Expertise
• Effective Measurement
• Relationship Management & Consulting
• Ability to manage multiple priorities, timelines and stakeholders
• Education: Bachelor's degree and/or equivalent experience
• Additional Info :
• The primary location for this position is Irving, TX or Peoria, IL
• Sponsorship is not available
• International and Domestic travel up to 5%
• About Caterpillar
• Final details:
• Please frequently check the email associated with your applica

Additional Information

Career Area: Communications Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. This is Caterpillar Job Summary Caterpillar has an exciting opportunity for a Senior Communications Specialist . As a Senior Communications Specialist , you will play a crucial role in driving the effectiveness, adoption and continuous improvement of Caterpillar's communications technology ecosystem, with a primary focus on Cat@work (Unily CMS). The position supports technology that allows communications professionals to independently and effectively deliver targeted, high-quality communications.

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