Lead Relationship Manager (Remote-Eligible)

Responsibilities

• Strategic Growth: Identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
• Business Development: Creating business cases for new development activities with internal and external partners
• Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
• Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
• Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
• Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation
• Client Engagement: This is a client-facing role requiring approximately 25-30% travel
• The Ideal Candidate will possess:
• Strong negotiation and communication skills at the C-Suite level, including the ability to tailor communication across different leadership levels
• Deep knowledge of the payments industry, particularly debit and credit pricing
• Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical
• Resiliency to navigate adversity in a fast paced environment

Requirements

• High School Diploma, GED or equivalent certification
• At least 4 years of business development, sales, strategy or relationship management experience within the financial services or payments industry
• Bachelor's Degree in Business, Finance or Marketing
• 5+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry
• Capital One is open to hiring a Remote Employee for this opportunity.
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• Remote (Regardless of Location): $109,900 - $125,400 for Lead Relationship Management
• Riverwoods, IL: $109,900 - $125,400 for Lead Relationship Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is expected to accept applications for a minimum of 5 business days.

Benefits

Additional Information

Lead Relationship Manager (Remote-Eligible) Our US & Canadian Markets team is seeking a Lead Relationship Manager to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections.

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