Chamber Operations Manager

About the role

Incumbent is responsible for enforcing the rules and decorum of the House. Incumbent controls Chamber access and ensures that emergencies and security violations are discovered and reported. Incumbent supports the United States Capitol Police with emergency protocol, Member and staff-led Floor tours and high-profile events in the House Chamber. Job Requirements: Bachelor's degree or equivalent experience. Preferred Requirements: Two to four years of experience relevant to this position. Skill Requirements: CORE Adaptability - Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles. Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches. Collaboration - Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments. Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals. Communication - Ability to convey ideas and information to different audiences through verbal and written means. Knowledge of different writing techniques for different document types and purposes. Ability to create written documents that are complete, grammatically accurate, and technically sound. Ability to articulate ideas clearly through speech. Customer Orientation - Values and delivers high quality, professional, responsive, and innovative service to internal and external customers. Builds and maintains effective customer relations that result in satisfaction; holds self and others accountable for quality outcomes. Decision Making - Skill in making sound, well-informed, and objective decisions, taking into consideration the potential impact and implications of the decisions. Ability to commit to action even in uncertain situations. Organizational Awareness - Knowledge of the structure, functions, and dynamics present within the U.S. House of Representatives and SAA. Knowledge of relevant policies and procedures that govern the organization. Knowledge of how the SAA fits within the broader context of Federal agencies and how it contributes to government functioning. Planning and Coordination - Ability to organize work, set priorities, and determine resource requirements. Ability to determine short-term or long-term goals and strategies to achieve them. Ability to coordinate with others to accomplish goals. Skill in monitoring progress in relation to desired outcomes. Knowledge of planning, coordination, and execution of business functions, resource allocation, and production for the operation of a division or the Sergeant at Arms. Problem Solving - Ability to identify problems; skill in determining accuracy and relevance of information. Ability to use sound judgment to generate and evaluate alternatives, develop effective solutions, and make recommendations. LEADERSHIP Policy Knowledge and Development - Knowledge of policies and procedures pertaining to the U.S. House of Representatives and the Sergeant at Arms. Ability to develop, implement and maintain internal policies. Stakeholder Management - Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to the U.S. House of Representatives and the Sergeant at Arms. SPECIALTY Administrative Support - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production for the operation of a division or the Sergeant at Arms. Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the work of the organization. Ability to maintain a nonpartisan approach when addressing work and interacting with others. Knowledge of organizational and political reality and ability to act accordingly. Facilities Knowledge - Knowledge of the physical layout and regulations governing the use of the Capitol and House Office Buildings. Work Schedule: Full-time, permanent. Monday - Friday, 8:30 a.m. - 5:00 p.m. with variable hours to accommodate House legislative schedule. Must be able to work outside of normal business hours when necessary, including evenings, weekends, and holidays as needed. Physical Requirements and Work Environment: This position operates in both a typical office environment and a field environment (e.g., House buildings, grounds, facilities, checkstands, etc.), which is subject to typical weather conditions and temperatures. Actual weight handled varies, but the role involves handling items including books, documents, and equipment weighing up to 50 lbs. The incumbent should be capable of meeting physical requirements, which may include sitting, lifting, bending, crouching, walking, and standing. Other Significant Factors: Job requires on-call support. Job requires local travel within the Washington D.C. metropolitan area. Job may be required to report to work in all conditions. Job m

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