Commercial Operation Manager
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Requirements
- At least 10 years' working experience in commercial operations structing thinking and interpreting product-line vision into actionable sales operational plans, governing the entire end-to-end sales lifecycle, sales data analysis experience.
- Education
- Bachelor degree or above
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Benefits
Additional Information
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This role will be managing Regional Commercial Operation team deeply embedded in business, acting as the dedicated "Single Point of Contact" between the sales teams and the operational ecosystem. They will support the entire end-to-end OTO & OTC sales process cover funnel, bidding, order, revenue, backlog, inventory, and collection. Job Description Mission/Position Headline: This role serves as the strategic sales operational partner deeply embedded within the business, acting as the dedicated " Point of Contact" between business line and the sales operational ecosystem. Beyond supporting the end-to-end process responsible for guiding sales process in alignment with product line objectives. He/She will also advocate that sales activities across the Zone directly support portfolio growth, market positioning, and lifecycle management. Areas of Responsibilities: Commercial Strategy & Sales Execution Interpret/evaluate product line and mainland business strategies into actionable sales operation plans. Cascade commercial operation strategies, including funnel, order, revenue, backlog, and inventory management for alignment with product-led growth goals. Support for designing and monitoring sales KPIs (coverage, transparency, market share) in line with the Go-to-Market strategy and product portfolio priorities. Business Insight & Forecasting Consolidate analyzed sales performance data to provide forward-looking insights into product line performance, market trends, and sales gaps. Review processes to assess progress against product-line targets and recommend corrective actions. Target & Performance Steering Support for setting and managing sales targets and shipment forecasts to ensure execution consistency and support strategic goal attainment. Oversee sales KPIs to drive transparency, funnel accuracy, and commercial discipline in line with central guidelines. Cross-Functional Leadership & Bid Management Act as the commercial operations interface between Business Line and sales, Service, Product Marketing, Installation, Project Management, Legal to deliver integrated actionable commercial bidding response solutions and approve the related bidding response documents for channel sales model Evaluate and monitor profitability and strategic fit of sales orders in backlog. Ensure timely billing and monitor shipment execution to sustain revenue recognition and customer satisfaction on requested delivery date. Governance & Managerial Support Execute additional responsibilities as directed by line management in support of zone and product-line objectives. Drive process and productivity improvement.
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