Business Development Manager, Individual Business

About the role

You will play a key role in driving growth across an assigned broker portfolio by building trusted relationships, delivering tailored employee benefits solutions, and leading strategic sales opportunities. This role operates in a fast-paced and evolving environment where priorities may shift, requiring strong ownership, adaptability, and the ability to manage multiple stakeholder needs while delivering results.

Responsibilities

• Contribute to individual sales goals while partnering with colleagues to achieve overall team targets.
• Develop and execute sales and broker engagement strategies in partnership with the Head of Distribution to grow your assigned portfolio.
• Provide timely and effective solutions to brokers and clients, including quotations, medical underwriting enquiries, follow-up on outstanding information, and other service-related requests.
• Build and maintain strong broker and client relationships by serving as a trusted point of contact and delivering a high standard of service.
• Independently lead strategic sales opportunities, particularly with large and complex clients, from initial presentations through implementation of new business.
• Identify and develop new business opportunities through proactive broker and client engagement activities.
• Coordinate and facilitate communication between internal teams and external stakeholders to support successful business outcomes.
• Support business initiatives and projects as required.

Requirements

• Undergraduate degree with relevant experience in benefits and medical insurance
• Valid IIQE Paper 1 and Paper 2 qualifications.
• Experience managing broker and client relationships within the employee benefits market.
• Strong understanding of global employer health products, conversion products, and the broader market landscape.
• Excellent written and verbal communication skills in English and Chinese.
• Ability to manage competing priorities, work independently, and deliver high-quality outcomes within tight deadlines.
• Soft Skills
• Relationship building and stakeholder management
• Strong communication and collaboration skills
• Problem-solving and sound judgement
• Organization and attention to detail
• Adaptability in a changing environment
• Ownership and follow-through
• Technical / Functional Skills
• Employee Benefits and health insurance knowledge
• Strategic sales and business development experience
• Medical underwriting and quotation support
• Broker portfolio management
• Microsoft Word, Excel, PowerPoint, and Outlook proficiency
• Benefits advisory experience
• Experience working with multinational or large strategic clients
• Exposure to complex employee benefits solutions
• Experience leading end-to-end sales implementations
• Why Join Us
• Competitive salary and performance-driven rewards.
• Multicultural and hybrid working environment with opportunities to collaborate across teams and markets.
• Comprehensive Private Medical Insurance coverage.
• Employee Wellbeing Benefits that support your health and overall wellbeing.
• Educational Development Program to support your professional growth and continuous learning.
• About The Cigna Group

Benefits

Additional Information

About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well-being, and peace of mind of those we serve. You'll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work. We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

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