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Logistics Specialist, Naples

External
umistone logoUmistone · Naples, Italy
Full-timeOn-site1mo ago
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Benefits

MedicalDentalVisionEmployer Paid Basic Employee Life and AD&D InsuranceEmployer Paid Long Term DisabilityFlexible Spending AccountsVoluntary Short-Term DisabilityVoluntary Life and AD&D InsuranceVoluntary Accident InsuranceVoluntary Critical Illness InsuranceEEOAt Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.POSITION TYPE/EXPECTED HOURS OF WORKThis is a full-time position that requires overtime as business needs dictate.OTHER DUTIESPlease note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.PRIVACY NOTICEThis data will be used solely for recruitment and hiring purposes in accordance wiDental insuranceVision insuranceFlexible schedule

Additional Information

POSITION OVERVIEW The Logistics Specialist is responsible for overseeing and coordinating key operational functions across customer service, logistics execution, inventory flow, and order management to support overall branch performance and customer experience. This role operates as a critical cross-functional partner to sales, customer service, warehouse, and branch leadership, ensuring alignment across order execution, delivery scheduling, inventory movement, and customer commitments. The position requires a high level of ownership, judgment, and accountability in managing daily operational workflows and resolving issues in real time. The Logistics Specialist supports both branch-level and multi-branch (UMI-wide) operations, ensuring consistency in logistics execution, process adherence, and service standards across the organization. This role is expected to operate independently, manage competing priorities, and make real-time decisions that directly impact customer experience, operational efficiency, and branch performance. JOB RESPONSIBILITIES - Lead and coordinate daily logistics and operational workflows, including delivery execution, routing, and material movement. - Own the order lifecycle support process, including order creation, auditing, modifications, issue resolution, and communication. - Manage delivery scheduling and routing execution to optimize efficiency, cost, and service levels. - Oversee inbound and outbound transfers, including slab movement and material allocation. - Drive cross-functional communication between sales, customer service, warehouse, and leadership. - Support operational decision-making related to slab allocation, delivery prioritization, and truck loading. - Ensure execution of key processes including returns, damaged material handling, and system updates. - Leverage systems including Browser, Command Center 2.0, and dashboards to monitor performance. - Coordinate delivery execution across UMI branches to ensure consistency. - Identify process improvements to enhance efficiency and customer experience. - Promote a safety-first culture. - Support extended operational needs including evenings and rotational Saturdays. QUALIFICATIONS AND DESIRED ATTRIBUTES - Bachelor's degree in Business, Supply Chain, or related field preferred; or equivalent experience. - 3-5 years of experience in operations, logistics, or customer service. - Strong understanding of order management and logistics workflows. - Ability to manage multiple priorities in a fast-paced environment. - Strong communication and problem-solving skills. - High level of accountability and professionalism. - Strong organizational skills and attention to detail. - Proficiency in Microsoft Office. - Experience with logistics systems or ERP tools preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS Ability to work in indoor and outdoor environments. Ability to support operational schedules. Ability to lift up to 50 lbs.


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