RFx Expert

Responsibilities

• RFx Operations and Performance
• Redefine the end-to-end RFx process and framework and execute day-to-day RFx workflows to maximize efficiency, evaluate and implement AI-assisted drafting tools to increase response velocity without sacrificing quality.
• Establish and manage a system to measure RFx performance (e.g., response time, content utilization, win rate) and provide regular reporting to key stakeholders.
• Maintain the documented RFx process, collaborating hands-on with all key stakeholders across Sales, Account Management, Subject Matter Experts (SMEs) and cross-functional teams to ensure consistent adherence and high-quality responses within defined deadlines.
• Establish a communication plan to keep Sales and relevant internal stakeholders up to date on the sales success from tenders and proposals.
• Sales Support and Content Quality
• Provide direct support to the Sales team to ensure the quality of answers in RFx responses.
• Support the Sales team by answering complex questions and actively coordinating/contacting Subject Matter Experts (SMEs) to develop accurate, high-quality responses.
• Leverage expertise to craft clear, compelling content that showcases EcoVadis solutions' value.
• Train relevant roles on updates to the RFx process and best practices.
• Loopio and Tool Administration
• Serve as the primary business owner and ensure the continuous maintenance of the Loopio platform, ensuring the database is up-to-date and user-friendly.
• Own the relationship with the Loopio Account Manager to ensure platform alignment with business strategy, daily operational needs and maximum value realization.
• Train and support frontline teams in using Loopio effectively to improve the efficiency and consistency of RFx responses.
• Continuously optimize Loopio workflows to enhance collaboration and reduce response times.
• Knowledge Management
• Develop and maintain a centralized knowledge base of standard RFx content, aligning with EcoVadis' evolving solution suite and sustainability trends.
• Coordinate designated cross-functional Subject Matter Experts (SMEs) to ensure RFx content is updated.
• Coordinate with the Enablement stakeholders the maintenance of the RFx content available.
• Experience working closely with sales, account management, or proposal teams in a SaaS environment.
• Proven hands-on experience in RFx process management and working with tools like Loopio,or similar platforms.
• Excellent project management skills, with the ability to juggle multiple RFx requests and deadlines.
• Strong written communication skills, particularly for crafting compelling proposals and questionnaires.
• Analytical and detail-oriented, with the ability to identify and address gaps in RFx responses quickly.
• Knowledge of sustainability topics, including GHG emissions, DE&I, regulatory trends, and ESG frameworks, is a significant advantage.
• Adaptability and enthusiasm for working in a fast-paced, dynamic field.
• Bachelor's degree or higher; additional languages are a plus.
• Offer only for candidates eligible to work and live in Poland
• Location: Hybrid in Warsaw
• Contract of Employment
• The salary range will be shared following the technical assessment stage of this recruitment process
• In return for your expertise, we offer:
• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and developm

Benefits

Additional Information

The Contract Management team serves as the strategic and operational backbone of our sales cycle, dedicated to streamlining the end-to-end contracting process while balancing commercial agility with organizational risk management. The RFx Expert role is pivotal, focusing on defining, coordinating, implementing, maintaining, and measuring the end-to-end RFx process and framework as well as the day-to-day RFx operations, while driving Loopio tool adoption and supporting the broader goals of the Contract Management team. As a trusted advisor and hands-on coordinator you will play a crucial role in ensuring alignment between customer needs and EcoVadis solutions, particularly through enabling Account Executives (AEs) and other Sales roles to create compelling, tailored responses to tenders and proposals. Additionally, you will manage Loopio and leverage AI-driven workflows to streamline RFx operations and improve collaboration across teams. The successful candidate will be a strategic thinker and detail-oriented executor with a strong understanding of RFx best practices, excellent organizational skills, and a keen interest in leveraging Generative AI and data to enhance proposal management and performance

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