Publisher Operations Coordinator

About the role

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. As a Publisher Operations Coordinator, you will be an integral part of our Publisher Operations team, focusing on publisher onboarding, compliance, and technical support. You will collaborate closely with publishers to facilitate smooth integration, address inquiries, and ensure compliance with established standards. This entry-level position is an excellent opportunity for individuals looking to build a career in operations within the dynamic landscape of our marketplace. Key Focuses: Manage onboarding for new and existing publishers, ensuring a seamless integration of our products Provide technical support to publishers, addressing inquiries and guiding them through operational requirements Collaborate with publishers, Account Managers, and Legal to execute agreements, vet publisher websites, and resolve compliance issues Conduct compliance reviews to ensure adherence to job seeker experience and distribution policies Support basic data analysis, reporting, and invoice reconciliation processes across publisher channels Collaborate with cross functional teams to escalate issues, improve processes, and support overall operational goals

Requirements

• Strong written and verbal communication skills with the ability to articulate thoughts effectively to external partners
• Experience using spreadsheets or data tools to track, analyze, and report on information
• Highly organized with strong attention to detail and the ability to manage multiple tasks at once
• Ability to learn new systems, tools, and processes quickly
• Demonstrated problem solving skills in addressing routine inquiries and the ability to work independently
• Bachelor's degree or equivalent experience
• Experience in an operations, support, or customer facing role
• Familiarity with compliance, onboarding, or partner management processes
• Experience working cross functionally with teams such as Legal, Account Management, or Product
• Exposure to marketplaces, job distribution, or digital advertising environments
• As part of our team you'll enjoy:
• Competitive salary
• Exceptional benefits package
• Flexible vacation and paid time off
• Employer matched 401(k) plan
• #LI-Remote
• Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
• ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
• Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Benefits

Additional Information

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity.

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