Operational Performance Lead

About the role

ASX Supervision is the division responsible for the supervision of market participants and issuers listed on the exchange and is at the front line of ASX's core license obligations to monitor and enforce the market's operating rules that helps maintain a fair, orderly, transparent market and fair and efficient facilities -protecting not only the interests of investors but also the reputation of Australia's financial system as a whole. Within the division, the Transformation and Operational Performance (TOP) team is a multi-disciplinary team of process, systems, data, and risk professionals that collectively enables the ASX Supervision division to achieve its strategic outcomes. Reporting to the General Manager, Transformation and Operational Performance (TOP), the role is responsible for driving operational excellence through robust process and control mechanisms. Interacts closely with the front line and other parts of ASX involved in the end-to-end process for supervision of market participants and issuers to ensure operating standards are consistently applied and continuously improved. This will include supporting the implementation of common practices across the division to improve operational effectiveness and efficiencies, operational risk management, and business and market ecosystem resilience.

Responsibilities

• Business Resilience
• Coordinate business and operational resilience activities to strengthen resilience capability across ASX Supervision's critical operations and processes.
• Using structured methodologies, help team understand key activities, dependencies, and recovery strategies.
• Develop business continuity playbooks and ensure they are current, practical and fit for purpose. Coordinate testing, training and awareness of these playbooks across the function.
• Drive the design and delivery of resilience uplift initiatives collaborating with stakeholders for end-to-end approaches to resilience. Support Participants Supervision in driving broader market ecosystem resilience initiatives.
• Develop reporting, dashboards and metrics to measure resilience performance of ASX Supervision and market participants. Regularly undertake research on external best practices and industry standards
• Support incident management coordination activities
• Operational excellence
• Working with subject matter experts (SMEs), develop proficient knowledge of the division's operational processes and procedures and regularly conduct critical analysis of the 'as is' or current state.
• Working with SME's, write clear and easily understood process, procedure and training documents. Keep abreast of changes to operating processes and ensure documents are regularly refreshed and kept up to date.
• Map key processes and practices, maintain the division's process map library, updating these where required.
• Drive the design and implementation of future state processes including designing and operating effective controls for critical steps within processes.
• Develop feedback mechanisms to monitor performance to agreed operating standards. Monitor and analyse performance metrics to assess overall performance
• Continuous improvement
• Run end to end process re

Benefits

Additional Information

ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. Want to know why we are a great place to work, click on the link to learn more. www.asx.com.au/about/careers/a-great-place-to-work We are more than a securities exchange! The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

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