IT Project Manager

Responsibilities

• Customer & Stakeholder Engagement
• Serve as a primary point of contact for customers for assigned IT initiatives, providing clear communication on scope, timelines, risks, and dependencies.
• Build trusted relationships with internal and external stakeholders through proactive communication, transparency, and delivery reliability.
• Facilitate customer meetings, status reviews, planning sessions, and steering committee updates.
• Translate customer objectives into clear project plans and delivery milestones aligned to business outcomes.
• Communicate complex technical topics in a structured, business-friendly manner to non‑technical audiences.
• Project Delivery & Lifecycle Management
• Own end-to-end delivery of IT projects, from initiation and planning through execution, go-live, and post-implementation review.
• Develop and maintain integrated project plans, schedules, budgets, and resource forecasts.
• Coordinate work across engineering, infrastructure, quality, operations, and third-party vendors.
• Apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project scope and complexity.
• Track project progress, milestones, risks, issues, and dependencies using standard project management tools.
• Lead and manage infrastructure and platform programs , including data center migrations, cloud onboarding, network transformations, and system upgrades.
• Collaborate with engineering and operations teams to understand architecture, dependencies, and system-level risks.
• Participate in technical discussions related to system design, outages, incident resolution, and performance improvements .
• Governance, Risk & Change Management
• Establish and maintain effective project governance, including decision tracking and escalation paths.
• Identify, assess, and manage project risks and issues, implementing mitigation strategies as needed.
• Lead change management activities, ensuring impacts to users, operations, and customers are understood and addressed.
• Ensure alignment to ITIL processes, including change, incident, and configuration management, where applicable.
• Support post go-live stabilization, lessons learned, and continuous improvement activities.
• Delivery Execution & Operational Readiness
• Coordinate deployment activities and ensure operational readiness prior to go‑live.
• Partner with operations and support teams to ensure smooth handover into live service.
• Validate delivery outcomes against agreed success criteria and customer expectations.
• Contribute to process improvements and delivery best practices across the IT organization.
• Financial & Vendor Management
• Manage project budgets, forecasting, and cost tracking.
• Coordinate procurement activities and manage vendor performance against contractual obligations.
• Ensure third-party deliverables are aligned to project scope, quality standards, and timelines.
• Technical & Domain Expectations
• Strong understanding of IT infrastructure domains, including:
• Data centers, servers, storage, and virtualization
• Networking concepts (LAN/WAN, firewalls, load balancing)
• Cloud and hybrid environments (AWS, Azure)
• IT service management (incident, problem, change)
• Ability to:
• Understand and discuss system architecture, dependencies, and risks
• Engage in technical conversations with engineering and infrastructure teams
• Translate technical challenges into business impact and delivery plans
• Experience handling:
• Infrastru

Additional Information

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: The IT Project Manager is a customer‑facing technical delivery leader focused on infrastructure and platform initiatives , responsible for planning, coordinating, and executing complex IT programs across the full lifecycle. This role partners directly with customers and internal engineering, infrastructure, and operations teams to deliver high-impact technology programs such as data center migrations, network transformations, platform upgrades, and service reliability improvements. Acting as a primary point of accountability, the Project Manager leads cross‑functional teams and vendor partners to ensure delivery outcomes align with performance, availability, and operational goals. The role requires the ability to engage in technical discussions across infrastructure, networking, applications, and engineering domains, while driving delivery through influence rather than direct authority.

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