Yoga and Reformer Pilates Studio Manager

About the role

1. Studio Operations Oversee daily studio activities (class schedules, bookings, cleanliness) Ensure equipment (especially reformer machines) is safe and well-maintained Manage opening/closing procedures 2. Client Experience Create a welcoming and professional environment Handle customer enquiries, feedback, and complaints Build strong relationships with regular clients Ensure classes meet quality and safety standards 4. Sales & Business Development Drive membership sales and class package purchases Promote new programs, workshops, or events Monitor revenue, expenses, and studio profitability Collaborate on marketing campaigns (social media, promotions) 5. Marketing & Community Building Grow the studio's presence (Instagram, partnerships, events) Organize workshops, wellness events, or challenges Build a loyal fitness community 6. Administration Manage booking systems and client databases Track attendance, memberships, and renewals Prepare reports for business performance

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