Verifications Representative, Remote NV (PST Hours)

Responsibilities

• 25% Document and update customer license information to ensure regulatory compliance.
• 10% Interact with Sales team and other internal divisions regarding customer orders for prescription products.
• 5% Participate in special projects and perform other duties as required.
• SPECIFIC KNOWLEDGE & SKILLS:
• Very good telephone etiquette and effective dispute resolution.
• General computer skills and ability to learn applicable computer systems.
• Ability to clearly document details of customer licensure information
• GENERAL SKILLS & COMPETENCIES :
• Good time management skills and the ability to prioritize work
• Very good attention to detail and accuracy
• Customer service oriented
• Very good Interpersonal communication skills
• Very good written and verbal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• WORK EXPERIENCE:
• Typically 1 or more years of related experience.
• PREFERRED EDUCATION :
• General education, vocational training and/or on-the-job training.
• TRAVEL/ PHYSICAL DEMANDS:
• Office environment. No special physical demands required.
• For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
• Fraud Alert
• Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
• No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Benefits

Additional Information

JOB OVERVIEW: This position is responsible to verify applicable proper Federal and/or State licensing documentation for customers ordering prescription products. Researches and maintains customer license information using electronic databases. Responsible for reviewing and activating new customer accounts and for reviewing potentially fraudulent orders and communicating with external departments as Contacts needed. Contacts customers for additional information as needed. Interacts with Sales team and other internal divisions regarding customer orders for prescription products.

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