Commercial Loan Servicing Associate

Requirements

• Bachelor's degree in Finance, Accounting, Business, or a related field, or equivalent work experience.
• 1-3 years of experience in a similar analytical role (commercial real estate, commercial banking, corporate finance, accounting, or related area) or educational equivalent.
• Demonstrated ability to manage multiple workstreams, track issues, and meet recurring deadlines.
• Strong professional communication skills with internal and external stakeholders.

Additional Information

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. The Associate Commercial Lending role supports the ongoing monitoring and servicing of a segment of the company's commercial mortgage loan portfolio. This position plays a key role in analyzing loan performance, reviewing property-level financials, ensuring compliance with loan documents, and supporting servicing activities throughout the life of the loan. Working closely with the Lead Servicing Analyst, Credit Analysts, and Servicing Management, the Associate develops a strong foundation in commercial mortgage servicing while contributing to accurate reporting, issue resolution, and portfolio oversight. The internal title for this role is Associate Commercial Loan Servicing. Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

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