Virtual Doula (California)

About the role

We are hiring a skilled Doula who is eager to improve access to high quality care for perinatal patients and infants with a particular focus on reducing disparities. As a Virtual Doula at Pomelo, you will play a pivotal role in supporting and empowering expectant parents during one of the most transformative periods of their lives. Your expertise, compassion, and dedication will help families navigate the challenges of pregnancy, childbirth, and postpartum, all from a remote setting.

Responsibilities

• Provide virtual emotional, physical, and informational support to expectant parents before, during, and after childbirth via video calls, phone calls, and text messages.
• Assess SDOH needs and refer to Care Coordinator or Nurse Partner as appropriate. Offer evidence-based information and education on pregnancy, labor, childbirth options, and postpartum care to help parents make informed decisions.
• Assist patients in creating personalized birth plans and provide guidance on navigating the labor and delivery process, to include the benefits of early laboring at home, when clinically appropriate.
• Teach relaxation techniques, pain management strategies, and labor support measures to expectant parents and their partners.
• Provide support during patients' labor, including providing reassurance, encouragement, and guidance as needed.
• Offer postpartum guidance, answer questions, and provide emotional support during the early weeks following childbirth to include supporting newborn care (first bath, etc.).
• Maintain accurate records of patient interactions and progress using our virtual support platform.
• Collaborate with other members of the virtual maternity care team, including midwives, nurses, lactation consultants, and mental health professionals, to ensure comprehensive care for patients.
• Stay up-to-date with the latest research, trends, and best practices in doula care and virtual maternity support.

Requirements

• Minimum 5 years experience as a Doula or L&D RN.
• You have completed certification and training as a birth and/or full-spectrum doula.
• You have experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
• You have strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
• You're comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.

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